Product Owner, Charles River Front Office Support - Fidante

Fidante are one of Australia’s largest active investors, offering compelling strategies across equities, fixed income, and alternative assets, via partnerships with leading investment teams. Fidante is a multi-boutique investment manager, wholly owned by Challenger Limited an ASX-listed investment management firm managing $128 billion in assets (as at 31 March 2026).

We achieve our goals by providing a work environment where people from diverse backgrounds, with a range of skills and experiences can contribute and succeed.

Product Owner, Charles River Front Office Support – Fidante

Take Ownership of a Critical Front Office Platform

• Fidante is entering a significant new chapter, with the implementation of Charles River and State Street Alpha reshaping how investment teams, operations and service providers work together.

• As part of this transformation, we're building the team that will support, evolve and ultimately own the new operating environment long after implementation is complete.

• This role will play a key part in ensuring Charles River continues to deliver an effective, scalable and business-aligned front-office platform across multiple investment affiliates.

About the role

As Product Owner, Charles River Front Office Support, you'll be the primary business-facing owner of Charles River across Fidante's investment teams.

You'll work closely with Portfolio Managers, Traders, Operations, Technology teams and external service providers to support front-office workflows, drive platform enhancements and ensure the investment platform continues to evolve alongside business needs.

This role combines platform ownership, stakeholder engagement, change delivery and continuous improvement within a sophisticated investment management environment.

Key responsibilities

• Act as the business owner for Charles River front-office functionality

• Provide day-to-day support to investment teams using Charles River

• Support onboarding of new instruments, workflows and front-office capabilities

• Manage change initiatives, system upgrades and feature releases

• Act as the primary contact for Charles River defects and platform issues

• Coordinate issue triage, prioritisation and resolution

• Gather and prioritise business requirements and enhancement opportunities

• Coordinate testing, implementation and adoption of new capabilities

• Build strong relationships across investment, operations and technology teams

What we're looking for

We're looking for someone who combines deep Charles River expertise with a strong understanding of how front-office investment teams operate.

You'll bring:

• Demonstrated experience supporting, administering or owning Charles River IMS/CRIMS within a funds management or asset management environment

• Strong understanding of front-office trading, portfolio management and investment workflows, with the ability to engage credibly with Portfolio Managers, Traders and investment stakeholders

• Experience in platform ownership, platform support, business analysis, product ownership or investment technology

• A track record of driving platform enhancements, process improvements and user adoption

• Strong stakeholder management (including vendor management) skills, with the ability to build relationships across business, technology and external service providers

• A continuous improvement mindset and a passion for optimising investment platforms and user experience

Why join?

This is an opportunity to become the long-term owner of a critical investment platform within a business that is investing heavily in its future operating model. You'll have genuine influence over how the platform evolves while working closely with investment teams across the Fidante network.

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We value inclusion and diversity of thought, promote flexible working practices so our people can integrate their work and personal lives, and are proud to be a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality.

We believe in bringing your authentic self and a belonging in our culture. We are prideful in participating in the Australian Workplace Equality Index (AWEI) as a national benchmark on LGBTQ+ workplace inclusion and best practice in Australia. We offer the opportunity for a broad career experience and value people who are inquisitive and rigorous and are driven to make a difference.

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