The Product Owner will manage the product backlog, support roadmap development, assist in gathering customer feedback, and coordinate product launches.
We are looking for a proactive and detail-oriented Product Owner to join our growing B2B SaaS team. In this role, you will support the Product team in prioritising, developing, and launching product features while gaining hands-on experience in product management. You will work closely with cross-functional teams to help drive product initiatives that meet customer needs and align with business goals.
Responsibilities:
- Support in defining and maintaining the product roadmap by helping prioritise features, enhancements, and bug fixes based on customer feedback and business objectives.
- Help manage the product backlog by gathering, organising, and documenting user stories, defining requirements, and working closely with the development team to ensure timely completion of tasks.
- Work alongside design, engineering, and marketing teams to ensure smooth execution of product development. Communicate product requirements clearly and ensure all teams are aligned on deliverables.
- Assist in gathering customer feedback through surveys, user testing, and direct customer conversations. Ensure the product team is aligned on customer pain points and evolving needs.
- Support the tracking and analysis of product performance metrics, such as user engagement and retention, to help identify areas for improvement or new features.
- Help create and maintain clear and comprehensive product documentation, including user stories, requirements, release notes, and FAQs, ensuring clarity for all stakeholders.
- Participate in sprint planning, reviews, and retrospectives, assisting the team with refining product features and ensuring that goals are met efficiently.
- Assist in the coordination and execution of product launches, including writing release notes, preparing internal teams, and ensuring the product is delivered on schedule.
About you:
- 1-2 years of experience in product management, project management, or a related role (preferably in a B2B SaaS environment).
- Strong communication skills – able to clearly convey product goals, requirements, and timelines to cross-functional teams.
- Experience with Agile – familiarity with Agile methodologies (Scrum or Kanban) and working in fast-paced environments.
- Detail-oriented – able to manage multiple tasks simultaneously, prioritise effectively, and meet deadlines.
- Basic experience with product management tools (e.g., JIRA, Trello, Confluence, etc.) is a plus.
- Strong collaboration skills, able to work well with different teams and contribute to a positive, productive environment.
- Passionate about learning and growing in the product management space, with a strong interest in SaaS products.
This is a great opportunity to gain valuable experience, work on impactful projects, and contribute to the success of a rapidly growing B2B SaaS company. If you are driven, eager to learn, and ready to take on new challenges, we’d love to hear from you!
Top Skills
Jira,Trello,Confluence
ShiftCare Sydney, New South Wales, AUS Office
11 York St, Sydney, New South Wales, Australia, 2000
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