Program Manager

Who We Are:
At Prezzee, we’re more than just a digital gifting platform – we’re building human connections through unforgettable gifting moments. With over 1,000 brand partners globally, we’re transforming how people give and receive gifts. From our beginnings as a small Australian startup to becoming a global leader, we thrive on innovation, collaboration, and a deep commitment to making a real impact.

The Role: 

Ready to lead impactful programs that drive business success? As a Program Manager, you’ll guide cross-functional teams to deliver high-quality projects on time using Agile methodologies. You’ll ensure alignment with business goals, manage risks, and resolve roadblocks. Your leadership will equip teams with the resources, processes, and tools to excel. If you have a proven track record in program and change management, with experience in fast-paced environments, this role is for you. Payments industry experience is a bonus but not essential.

What You'll Be Doing:

Key Responsibilities:

• Define program scope, objectives, and key deliverables in collaboration with senior leadership and stakeholders.
• Lead cross-functional teams, ensuring collaboration between product, technology, marketing, finance, and other relevant stakeholders.
• Develop and maintain the delivery plan, tracking progress towards goals and managing dependencies across teams.
• Monitor program performance, proactively identifying risks and implementing mitigation strategies.
• Communicate progress and status to team members, senior management, and stakeholders.
• Implement agile methodologies to improve efficiency, transparency, and adaptability.

Planning & Delivery:

• Manage dependencies across product, technology, and stakeholders to ensure timely and on-budget delivery.
• Ensure risks and issues impacting the roadmap are identified and escalated as needed.
• Provide direction to teams, ensuring progress is tracked and resources are aligned with roadmap requirements.

Change, Communication & Reporting:

• Apply change management to address roadblocks and challenges.
• Develop and execute communication plans to keep stakeholders informed and engaged.
• Provide clear and concise program updates to leadership, including steering committees and board updates.

What We’re Looking For:

Core Skills:

• Extensive experience in program management 
• Proven ability to lead complex, cross functional initiatives in an Agile environment. 
• Experience in Agile delivery methodologies and applying Agile at scale. 
• Expertise in planning, prioritising conflicting requirements (support and new features), and scheduling releases.
• Strong stakeholder management and influencing skills, particularly with senior leadership and external partners.
• Expertise in risk management, budgeting and resource planning.
• Excellent communication and presentation skills, with the ability to simplify complex concepts for diverse audiences. 

Bonus Skills:  

• Payments experience or familiarity with financial services, fintech or is highly desirable.   

Why Join Us?
Join us at Prezzee, where we don’t just work – we innovate, collaborate, and shape the future of digital gifting. As part of our dynamic team, you’ll contribute to a global company’s growth while enjoying a flexible, supportive, and inclusive work environment. We offer:

• Incentive schemes based on company-wide targets and individual performance.
• Employee referral program and staff discounts.
• Flexible hours, Culture Swap Days, and 30-day work-from-anywhere benefit.
• Opportunities for professional growth through self-led learning and leadership development programs. 
• Fortnight FIRE Fridays where teams come collaborate to spark with Formative Ideas, Research and Experiment in tech improvements
• Supportive wellbeing platform (Telus) for your mental, social, financial, and physical wellbeing.

Prezzee has been recognized as Foundry's Computerworld 2024 & 2025 Best Places to Work in IT . We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic, and Give a damn.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

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