The Programmatic Account Manager will drive client growth by managing campaign performance, building relationships, and providing strategic recommendations in programmatic advertising.
Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.
Samba is seeking a Client Success Manager to join our fast-paced team in the APAC region. We're looking for a highly motivated and adaptable professional with a strong technical background in programmatic advertising and an in-depth understanding of the ad tech ecosystem.
This role is ideal for a self-motivated individual who is eager to take ownership of client portfolios and drive growth. You will be at the forefront of our data, programmatic, and measurement capabilities, leading media planning, reporting, and campaign management from pre-sales to post-sale servicing. You'll work closely with the sales team to provide an exceptional end-to-end client experience, ensuring seamless campaign execution and performance optimization, while translating complex data into actionable insights that demonstrate value.
What You'll Do
- Assess client business goals and media requirements to deliver tailored solutions and strategic recommendations for audience and measurement
- Build and maintain strong client relationships, driving satisfaction, renewals, and expansion opportunities
- Analyse campaign performance and translate data into clear, actionable insights that demonstrate ROI
- Lead post-campaign reviews and client presentations, aligning on performance, learnings, and next steps
- Develop and activate audience strategies aligned to client media plans, including cross-sell and upsell opportunities
- Monitor, optimise, and troubleshoot campaigns, audiences, and measurement to ensure smooth delivery
- Collaborate cross-functionally with Sales, Product, and Operations to support effective execution
- Identify and drive process improvements to enhance operational efficiency and client outcomes
Who You Are
- Required Qualifications:
- Bachelor's Degree
- 5+ years of programmatic advertising experience with a proven track record of growing accounts and establishing strong client relationships
- Strong programmatic expertise and confidence working with a range of ad-tech vendors, including DSPs, SSPs, DMPs, ad servers, and ad-verification platforms
- Solid experience in Excel, including pivot tables and advanced data visualization
- Key Attributes:
- Meticulous attention to detail
- Master of time management with the ability to prioritize multiple tasks and meet deadlines in a fast-paced startup environment
- Exceptional interpersonal and problem-solving skills with the ability to manage difficult client conversations
- Hands-on expert who is passionate about ad tech and ready to take on challenges
- Self-starter who loves learning and teaching new technology
#LI-AH1
Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.
Similar Jobs
_0.png)
AdTech • Marketing Tech
The Senior Programmatic Account Manager at StackAdapt manages client relationships, optimizing campaigns and driving adoption of the marketing platform to enhance performance and account growth, while collaborating cross-functionally.
Top Skills:
Google AnalyticsGoogle Tag Manager
Cloud • Information Technology • Security • Software • Cybersecurity
As a Renewals Specialist, you will manage renewals, monitor account health, collaborate with sales teams, and strategize to reduce churn.
Top Skills:
CpqCRMGainsight
Cloud • Information Technology • Security • Software • Cybersecurity
The Principal Specialist Sales Engineer will deliver technical presentations, gather customer requirements, lead product evaluations, and design test plans to ensure successful outcomes.
Top Skills:
DlpNetwork Security TechnologiesRouting ProtocolsSd-WanSsl/IpsecVpns
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
