Coordinate workforce scheduling and allocation for advanced metering work orders, liaise with customers to arrange access, manage inductions and approvals, maintain databases and reports, ensure compliance with quality and safety standards, and support stakeholder meetings and ad-hoc tasks from the Scheduling & Performance Manager.
Primary Location
Job Description Summary
About the Role
Service Stream’s Utilities division are currently seeking a Project Coordinator to join our growing team in Advanced Metering.
Nature of position: Permanent Full-time
Location: Collins St, Melbourne (Flexible work arrangements available)
Reporting Line: Scheduling & Performance Manager
Key Responsibilities
- Facilitate and manage all aspects of workforce scheduling, planning and allocation in relevant systems for work orders as proposed by client and available capacity
- Schedule work orders with customers via phone and / or email to arrange access for our workforce
- Coordinate all inductions, pre approvals, and any additional requirements requested by the customer
- Working efficiently with Service Stream and client systems and databases
- Maintain an organised and up to date database documenting all administrative tasks performed
- Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client and customers
- Identify and consolidate data from the client in order to plan and allocate work orders
- Maintain field resource leave requests to ensure adequate resourcing
- Attend weekly stakeholder and client meetings to deliver comprehensive scheduling progress reports
- Undertake and complete any other duties as requested by the Scheduling & Performance Manager
- Strong focus on problem solving, compliance and servicing the client’s expectations
Skills and Experience
- Minimum 12 months experience in work order management & scheduling role
- Knowledge of the electricity industry in Australia desired
- Professional and confident talking to commercial customers
- Competencies in MS Office suite: Word, Excel, Outlook
- Excellent organisational and administration skills
- High level attention to detail
- Able to work discreetly with sensitive and confidential information
About us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.
Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Department
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Similar Jobs
Logistics
Provide governance, administration, and coordination support across multiple projects. Maintain project documentation, PMO systems, reporting and dashboards, coordinate meetings and governance activities, engage stakeholders, draft communications, and support continuous improvement of PMO processes to help ensure projects are delivered on time and to standards.
Top Skills:
JIRAExcelMS OfficeSensei Iq
Information Technology • Cybersecurity
Manage and scale a 24/7 Security Operations Center by defining processes, shift coverage, training, and playbooks. Drive analyst development in forensics, IR, malware analysis, detection engineering, and threat hunting. Coordinate with Product, Support, and cross-functional stakeholders to operationalize new capabilities, maintain QA, report on OKRs, and contribute to public-facing engagements.
Top Skills:
AutomationData ScienceDetection EngineeringDigital ForensicsIncident ResponseMalware AnalysisSecurity Operations Center (Soc)Threat HuntingWindows Forensics
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The role involves researching and developing large language models (LLMs) with a focus on transformer architecture, data curation, distributed training, and optimization. Responsibilities include conducting experiments, collaborating with teams, and staying updated on deep learning advancements.
Top Skills:
Distributed ComputingLarge Language ModelsPythonPyTorchTransformer Architectures
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
