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EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this position is to work as part of the Client Services Team to design and deliver operational and strategic plans, formulating initiatives to deliver performance improvement across the portfolio.
This position provides dedicated project management support to manage projects within the business unit, to ensure project deliverables and outcomes are achieved.
This will be a permanent full-time position based in the George Street office, with flexibility to work from home up to 3 days.
YOUR RESPONSIBILITIES
- Develop claims management procedures that support segment strategies.
- Work with the business to design and deliver operational projects to support improved results and outcomes.
- Work collaboratively across the organisation to support business wide strategies, share/discuss portfolio trends and risk and work on collaborative implementation of business wide projects and initiatives.
- Creating and maintaining strong relationships with all stakeholders, internal clients and the management team by displaying our values and behaviours.
- Provide expertise and support for internal initiatives and change management.
ABOUT YOU
- Successful track record in achieving business objectives
- Solid experience initiating and driving projects
- Excellent attention to detail and organisational skills
- Strong ability to manage stakeholders at all levels
- Workers compensation knowledge would be highly advantegous
- Experience in coaching or training other team members
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
