Are you the kind of person who lights up a room just by walking into it? Do you take pride in creating a space where people feel welcome, supported, and at ease? If so, we’d love to meet you.
We’re looking for a Receptionist / Office Manager who will be the heart of our office — someone who takes ownership of making our workplace a warm, inviting, and well-run environment for staff, clients, and visitors.
About Us
We are The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.
We are THE MISSING LINK between where you are and where you want to be.
About the Role
This is more than just a front desk role. You’ll be the first face people see and the go-to person for keeping our office humming. Your mission? To ensure everyone who walks through our doors feels genuinely welcomed and everything behind the scenes runs smoothly.
Key Responsibilities
- Be the friendly face of the office — greeting staff, clients, and guests with warmth and professionalism.
- Manage the day-to-day running of the office, including supplies, maintenance, and vendor coordination.
- Create a welcoming and inclusive atmosphere through thoughtful touches — from tidy common areas to birthday celebrations and team events.
- Support HR and leadership with onboarding logistics and office communications.
- Assist Finance team with admin support
- Handle incoming calls, mail, and deliveries with efficiency and care.
- Maintain meeting rooms and communal spaces to ensure they’re always guest-ready.
About You
- You’re a natural host — warm, approachable, and proactive.
- You take pride in creating a positive environment and love helping others.
- You have a passion for ensuring the workplace runs like a well-oiled machine
- You’re organised, detail-oriented, and thrive on keeping things running smoothly.
Requirements
- Previous experience as an Receptionist/Office Manager
- Ability to work within a team environment and autonomously
- Be well presented with a friendly welcoming personality
- Have excellent verbal and written communication skills
- Solid Microsoft Office skills - Outlook, Word, PowerPoint, Excel
- Experience in ConnectWise and/or Dynamics is an advantage
Benefits
Why You’ll Love Working With Us
- A supportive and collaborative team culture.
- Opportunities to grow and shape the role.
- A workplace that values kindness, initiative, and a sense of fun.
- Great environment with regular staff events, free soft drinks, and breakfast
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