Referral Engagement Representative

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

GenesisCare has an exciting opportunity to join our team as a Referrer Engagement Representative on a 12-month full-time secondment, based across the Sydney Metro area.

In this relationship focused role, you'll partner with GPs, specialists, hospitals and healthcare professionals to increase awareness of GenesisCare's oncology services to help connect patients with high-quality care.

If you enjoy building trusted relationships, influencing outcomes and making a meaningful impact in healthcare, this is an opportunity to grow your stakeholder engagement and business development experience while supporting better outcomes for patients.

More specifically, you will be:

• Build and maintain strong relationships with GPs, specialists, hospitals and other healthcare professionals
• Engage with existing and prospective referrers to strengthen awareness of GenesisCare's oncology services and referral pathways
• Partner with GenesisCare doctors and operational leaders to strengthen referral pathways and identify growth opportunities
• Develop and execute referrer engagement activities that support referral growth and increase awareness of GenesisCare's services
• Monitor referral activity, market trends and stakeholder feedback to identify opportunities and support informed decision making
• Maintain accurate CRM records and reporting, ensuring engagement activities and outcomes are effectively tracked
• Support educational events, conferences, networking activities and medical forums that strengthen partnerships within the healthcare community
• Act as a trusted connection between GenesisCare and healthcare professionals, providing valuable insights that support continuous improvement and service excellence

We're looking for someone who has:

• Experience in healthcare, pharmaceuticals, medical devices, hospitals, specialist practices or a stakeholder engagement focused role
• A proven ability to build and maintain strong professional relationships with a diverse range of stakeholders
• Excellent communication, presentation and interpersonal skills
• The ability to work autonomously while collaborating effectively with internal and external stakeholders
• Strong organisational, analytical and problem-solving skills
• Experience using CRM systems, with Salesforce experience highly regarded
• The ability to quickly learn and communicate clinical or technical information
• A proactive mindset with a commitment to continuous improvement
• Strong Microsoft Office skills
• A current Australian Driver's Licence
• Flexibility to travel

Benefits of joining our team:

• Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
• Internal and external training and development opportunities.
• Close knit internal community.
• All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
• Enhance your holistic wellbeing with our Full Circle wellbeing program.
• Range of benefits available: Qantas membership discount, gym membership discount and Bupa discount.

About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.