The Release & Environments Manager coordinates software deployments across environments, manages risks, collaborates with teams, and ensures quality and compliance.
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
We’re looking for a Release & Environments Manager to own the rhythm of our software deployments; planning, coordinating, and delivering releases across multiple environments so everything lands smoothly and on schedule. You’ll sit at the centre of the release process, working closely with development, QA, operations, and client-facing teams to keep everyone aligned and moving forward. From managing complex deployment workflows to ensuring hardware and software releases run without a hitch, you’ll bring structure, clarity, and momentum to every launch, making sure what we ship is high quality, reliable, and ready for the real world.
Key responsibilities for the role
- Own the end to end coordination of software releases across development, testing, staging, and production environments.
- Plan and manage release schedules to ensure deployments are delivered on time and aligned with business priorities.
- Establish and maintain release management processes and best practices across engineering teams.
- Partner closely with development, QA, DevOps, operations, and project teams to ensure smooth and reliable deployments.
- Identify and manage risks, dependencies, and issues within the release pipeline, proactively resolving blockers.
- Lead release planning sessions, deployment readiness reviews, and post-release retrospectives to continuously improve processes.
- Oversee the stability, configuration, and performance of environments supporting the software delivery lifecycle.
- Collaborate with DevOps teams to enhance CI/CD pipelines and increase deployment automation.
- Provide clear updates to stakeholders on release status, milestones, and potential risks.
- Maintain documentation and ensure all releases meet security, compliance, and internal governance standards.
Qualifications and experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field (relevant certifications such as ITIL, PMP, or DevOps are a plus).
- 5+ years’ experience in release management, environment management, or a similar role in a technology-driven organisation.
- Proven experience managing software releases across complex, multi-environment systems.
- Hands-on experience with CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps, and version control systems like Git.
- Experience with scripting or automation tools (e.g. PowerShell, Python).
- Familiarity with cloud platforms such as AWS or Azure and container technologies like Docker or Kubernetes.
- Strong understanding of the software development lifecycle and modern delivery practices including Agile, Scrum, and DevOps.
- Excellent communication skills with the ability to collaborate across engineering, QA, operations, and business teams.
- Highly organised with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
- Proactive, adaptable, and detail-oriented, with a focus on quality and continuous improvement.
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com"
- We do not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our LinkedIn profile: Coates Group
- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]hire.lever[dot]co
If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.
Top Skills
AWS
Azure
Azure Devops
Ci/Cd Tools Such As Jenkins
Docker
Git
Gitlab Ci
Kubernetes
Powershell
Python
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