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Allens

Resource Manager

Posted 25 Days Ago
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In-Office
Sydney, New South Wales, AUS
Senior level
In-Office
Sydney, New South Wales, AUS
Senior level
Manage allocation of lawyers across practice groups, optimise utilisation and availability, forecast resource needs, resolve conflicts and bottlenecks, coach resource consultants, build stakeholder relationships, and implement best-practice resource management processes in a fast-paced professional services environment.
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Your role

As a Manager within the Resource Management function, you'll be a part of our People & Development (P&D) team based in Melbourne, Sydney, or Brisbane.

This is a critical role facilitating the allocation of staff to work across the firm. You will focus on finding the optimal allocation of work that satisfies both the business and our employees, taking into consideration client demands, commercial objectives, staff career progression and welfare.

You will:

  • Work alongside the Senior Resource Manager to develop and implement best‑practice work allocation strategies and processes that optimise the firm’s resource management, utilisation, and availability in a dynamic, high‑volume environment.

  • Assess the workload and capacity of lawyers across transactional practice groups to determine availability and capability for new projects / matters, managing competing priorities and a constant flow of requests.

  • Provide support, training, and a point of escalation for resource consultants within the team, ensuring they can navigate stakeholder expectations and shifting business needs effectively.

  • Analyse projects / matters, including timelines and necessary skill sets, to identify the most suitable resources, considering expertise, availability and development opportunities, often under time‑sensitive conditions.

  • Optimise utilisation by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation, proactively troubleshooting issues as demand fluctuates.

  • Build strong, trusted relationships with stakeholders across the Firm, collaborating and communicating regularly to understand project / matter progress, anticipate resource needs, and address challenges that arise in a fast‑paced, continuously changing environment.

  • Forecast future resource requirements based on project pipelines, business growth and strategic initiatives, anticipating upcoming demands and influencing stakeholders to align on priorities.

  • Establish strong relationships with lawyers and partners in the practice group while actively assisting in change management and integrating the function, demonstrating resilience, adaptability and confidence when engaging with senior stakeholders.

This is a permanent, full-time opportunity. At Allens we have a hybrid working structure, typically 60% in the office and 40% from home. We would be happy to discuss any other flexible working arrangements that best support you.

About you

You will have:

  • Experience in resource management, workforce allocation or a related field, ideally in a professional services, legal or similarly fast-paced environment.

  • Strong resource management capability, including planning, allocation, optimisation and responding to real-time demand in high-volume settings.

  • Experience building credibility with stakeholders and growing resource management within new business groups.

  • Demonstrated ability to lead, coach and develop others, supported by strong judgement and a collaborative, trust-based approach.

  • Strong communication, relationship-building and influencing skills, with the confidence to constructively challenge and partner with senior stakeholders to drive outcomes.

  • Proven ability to lead change, navigate resistance and maintain momentum while balancing confidence with approachability.

  • Resilience, sound judgement and strong analytical skills, with the ability to manage competing priorities, adapt to change and engage effectively with a wide range of stakeholders.

Your development

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks

Our benefits include:

  • Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.

  • Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.

  • Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.

  • Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.

  • Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please phone Thomas Wigglesworth (he/him), Senior Talent Acquisition Manager, on +61 449 539 834.

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at [email protected]. We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at [email protected]. The right role for you might be just around the corner!

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