Reports to: Director, Sales Development
Location: Remote Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
Huntress is seeking a Sales Development Manager to lead our growing Sales Development (SDR) team in the Australia Region. This inspirational leader will be responsible for coaching and mentoring our SDRs. At Huntress, our SDRs play a crucial role in generating and qualifying new leads and educating our customers. This high-impact team is imperative to Huntress’ continued success and growth in Australia.
In this role, your primary responsibilities will be to provide ongoing coaching on lead generation, cold calling practices, and pipeline management and to be an escalation point for team needs. You will also work to create a cross-functional and collaborative environment as the team works closely with our Account Executives and other members of the sales team.
At Huntress, our Sales Development Managers work to create an environment conducive to continuous learning, allowing our SDR teams to pursue growth opportunities.
Responsibilities:
- Provide initial and continuous training on cold calling best practices and pipeline management
- Ensure SDRs reach their KPI targets each month through strong management processes
- Maintain quality assurance processes, providing input for improvement
- Work with operations to ensure tools and information databases are configured for maximum success
- Maintain an appointment no-show rate at or below the industry rate
- Work to remove SDR performance obstacles
- Handle escalated calls
- Provide support for SDR questions in real time
- Provide reporting to upper management and other departments as requested
- Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership
- Lead and execute special projects either directed by your leadership or on your own
- Lead the team in the absence of upper management as necessary
What You Bring To The Team:
- 2+ years experience leading a Sales Development team or in a similar position
- Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
- Attention to detail and the ability to recognize patterns in a variety of performance statistics
- Genuinely care about helping SDRs and partners
- Team player, always willing to share knowledge as necessary
- Demonstrate empathy and thoughtfulness in your professional communication
- Coachable and eager for continuous improvement
- Demonstrate time management skills
- Demonstrate critical thinking and problem-solving skills
What We Offer:
- Fully remote work
- At least one annual trip to the US for Summer Summit, with additional local events in Australia!
- New starter home office set up reimbursement ($800 AUD)
- 12 weeks paid parental leave for both primary and secondary carers
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
- Subsidised private health insurance through our preferred provider
- Stock options for all full-time employees
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
