The mission for the Sales Engineer is to persuade prospects and clients that MRI solutions will meet their business requirements.
The Sales Engineering team at MRI are product experts who serve as an extension of sales & customer success, supporting AEs/CSMs as a strategic resource in deal cycles to help secure and grow ARR.
We build trust and confidence with customers by mapping use cases, business objectives and workflows back to the solutions we offer, and help inspire and drive innovative approaches to solving sales enablement challenges.
We also collaborate and work closely with other teams (Product Management / Product Marketing / Engineering) across the organization in support of successful customer implementations, product decisions and innovation, and the achievement of company growth goals. This position plays an integral role in driving software license and long term application support revenue for MRI Software.
RESPONSIBILITIES:
- Act as a technical resource for the MRI sales team from qualification to successful close of the sale.
- Be responsible for providing presales technical / functional support to assigned deals, prospective clients and existing customers while ensuring customer WOW. Deliver customer-centric value based presentations and solution demonstrations
- Learn the MRI solution set. Any experience of any MRI solutions is highly desirable.
- Knowledge of PowerBI is advantageous.
- Knowledge of building AI agents is advantageous
- Develop the capability to demonstrate the value of MRI solutions to prospects and clients at a high level within 45 business days.
- Influence at least $150K of ARR [Annual Recurring Revenue] in a 12 month span.
- Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.
- Present both the functional capabilities and business value of MRI software applications including demonstrating deep familiarity with MRI direction, product roadmap and industry presence.
- Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.
- Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.
- Anticipate and address technical objections in the sales cycle.
- Respond effectively to RFPs
REQUIREMENTS:
- 1+ years of experience as a sales engineer for a SaaS, CRM, ERP and/or real estate software company is highly regarded.
- 1+ years of experience with MRI solutions is highly regarded.
- Demonstrated proficiency in CRM, Property, Accounting software and/or BI solutions is highly regarded.
- Knowledge of MRI solutions, in particular, Vault is highly regarded.
- Power BI skills are advantageous.
- Agentic AI skillset is advantageous.
- Work experience in the real estate industry would be a plus
- Through knowledge of systems, application design and integration methods.
- Strong verbal and written communication skills: needs analysis, framing, business justification, project execution, and learning on the fly.
- Capable of interacting with and influencing C-level decision makers.
- •Demonstrated ability to solve for improved business processes and work through complex technical problems.
- Flexibility/adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
- High standards. Expects personal performance and team performance to be nothing short of the best.
- Ability to travel as required
BENEFITS:
- Incentive commissions plan – high potential earnings upside
- Flexible working arrangements
- Engaging, fun & inclusive culture – checkout the MRI Software APAC Insta feed and stories!
- Employee recognition programmes - Circle of Excellence and Service Awards
- Me Days' additional leave
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
MRI Software Sydney, New South Wales, AUS Office
Sydney, Australia
