Sales Support Assistant

Modibodi is a leader in innovative, protective and sustainable apparel, dedicated to improving lives around the world. Our mission is to create better lives for all through groundbreaking, supportive designs, while building a business that delivers positive social impact for people and the planet.

We have an exciting opportunity for a Sales Support Assistant to join our team and play a key role in supporting sales operations. This role is all about keeping things moving - managing essential administrative tasks, ensuring smooth processes, and delivering exceptional service to our retail partners.

Every day in this role brings variety, collaboration, and the chance to make a real impact.

This is a hands-on Sales Support role focused on helping the sales team stay organised, accurate, and responsive. You’ll be supporting day-to-day administrative and coordination tasks that keep sales operations running smoothly, while gaining exposure to wholesale processes, product launches, and retail programs.

This position suits someone early in their sales support or administration career who enjoys working behind the scenes, takes pride in accuracy, and likes being relied on to get things done. You don’t need to have done everything before - attitude, reliability, and willingness to learn are key.

You’ll sit at the heart of the sales function - helping to keep everything running smoothly behind the scenes. You’ll partner closely with our sales, marketing, and design teams, support customer activity, and help bring new products, retail programs, and brand moments to life. This role is perfect for someone who thrives in a fast-paced environment, loves staying organized, and enjoys being the go-to person.

• Provide day-to-day administrative and coordination support to the sales team

• Keep customer, product, pricing, and order details accurate and up to date in HubSpot and internal systems

• Assist with basic sales presentations, product setup, and internal documentation

• Help manage price lists, range information, packaging requests, and sample distribution

• Enter wholesale orders and assist with tracking and follow-ups in JOOR

• Support the coordination of POS and marketing materials with internal teams

• Respond to straightforward customer and account enquiries, escalating where needed

• Maintain organised records, reports, and files to support smooth sales operations

• 1–2 years’ experience in sales support, administration, customer service, or coordination

• Experience in a head-office, wholesale, ecommerce, or multi‑SKU environment desirable

• Exposure to fashion, cosmetics, FMCG, or retail support roles is a plus

• Comfortable using Excel, Outlook, and Word (Pivot Tables and lookups welcomed but not mandatory)

• Detail-oriented, organised, and reliable

• Happy working in a support role and learning as you go

• Positive, professional communicator with a service mindset

• Hold unrestricted working rights in Australia

Nice to Have

• Experience using a CRM or ERP system (HubSpot, Salesforce, SAP, etc.)

• Basic exposure to wholesale orders, pricing, or product data

• Interest in how products move from brand to retailer

#modibodi

Caring, Connected, and Growing

At Modibodi, we believe in supporting both your professional journey and personal well-being as we work together to create a healthier, safer world. We are Caring, Connected, and Growing. Modibodi wouldn’t exist without a passion for growth, and that energy shines through in everything we do. We exist to make people's lives better—including each other’s lives at work.

Joining Modibodi means more than just a job—it means being part of a mission. We’re deeply committed to making a positive impact on both humanity and the environment. By joining us, you’ll be driving meaningful change and helping to shape the future of personal care.