Job Description
About the Role
As a Sales Systems Processing Specialist, you’ll support product fulfilment and sales systems administration for our Sales Operations function. A typical day will involve the management and processing of digital sales through CRM systems, ensuring accurate billing, product setup and delivery in line with customer agreements.
Working closely with Sales, Revenue Operations, Credit Services, Product & Technology teams, you’ll also support high-volume processing activities and assist with the investigation and resolution of sales systems enquiries.
For a passionate sales support-minded person, you’ve come at a good time!
With Domain now part of the CoStar Group, this is just the beginning as our tech gets better and our teams get bigger. This is a unique opportunity to engage in interesting and impactful work that is in huge demand across the business, enjoying a great deal of autonomy and ownership of your work, and with many career pathways to choose your own adventure across the Domain / CoStar ecosystem.
What You'll Do
Own the end-to-end processing of sales agreements, contract amendments and fulfilment activities, ensuring every order is accurate, compliant and delivered seamlessly.
Keep our sales operations running smoothly by managing bookings, billing, product setup, data quality and high-volume processing across multiple platforms.
Be the go-to expert for Salesforce and related sales systems, providing user support, maintaining records and resolving operational issues.
Partner closely with Sales, Revenue Operations, Credit Services, and Product & Technology teams to investigate enquiries, solve problems and drive excellent customer outcomes.
Contribute to continuous improvement through testing, projects and process enhancements, while consistently meeting SLAs, KPIs and compliance requirements.
Ideally, You'll Have
ESSENTIALS:
Experience in data entry, administration or operational processing roles.
Salesforce experience or experience working with CRM platforms.
Demonstrated problem-solving and critical thinking capability.
Experience managing customer or stakeholder enquiries.
Willingness to learn new systems, processes and technologies.
Intermediate to advanced computer skills, including Microsoft Office and Google Workspace applications, particularly Excel and Google Sheets.
NICE TO HAVES
Knowledge of the real estate industry.
Experience in billing, contract administration or fulfilment operations.
Experience with Salesforce administration activities.
Exposure to dispute resolution or customer issue management.
Experience participating in system testing or project activities.
What’s In It for You
We're the right-sized business for you to make a real impact, with a workplace culture where you can be you. There’s so many perks! Here’s some of the favourites…
Up to 20 weeks paid parental leave for primary carers.
Wellbeing Leave, and the opportunity to buy additional leave days.
Leadership development programs, LinkedIn Learning and more.
Regular social events including our famous Innovation Days and annual BBQ!
About Domain and CoStar Group
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group - a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. We are dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
Equity, Diversity & Inclusion
Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you.
What’s Next?
We’ll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there’s a match, one of our recruitment consultants will reach out—so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
