Salesforce Platform Architect

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

At NCS, we are looking for a Salesforce Platform Architect to serve as the definitive technical authority for our most ambitious digital transformations in Australia. Based in Sydney, this is a high-level strategic role designed for an expert who doesn't just follow blueprints but creates them. You will lead the architectural roadmap, technical governance, and integration strategy for complex Salesforce ecosystems, ensuring every solution is built for the scale, performance, and security that our tier-one clients demand.

As a bridge between visionary business goals and technical execution, you will oversee the design of high-performance solutions across Sales, Service, Experience Cloud, and CPQ. This is a leadership-heavy consulting position where you will define the "NCS way" for development standards, data governance, and API management. Whether you are architecting a seamless integration via MuleSoft or establishing a long-term platform health strategy, your influence will be felt across the entire project lifecycle. You will mentor our developers and administrators, fostering a culture of technical excellence while navigating the fast-paced, dynamic landscape of Sydney’s enterprise tech market.

You are a seasoned strategist with a "big picture" mentality and the technical depth to back it up. You are comfortable in the boardroom presenting a three-year roadmap and equally at home in a design review deep-diving into complex data models.

Technical & Strategic Leadership:

• Experience: hands-on Salesforce experience, with extensive experience specifically in an architectural lead role.

• Architectural Mastery: Deep knowledge of platform capabilities (Apex, LWC, Flows) combined with the ability to select the right patterns and frameworks for enterprise-scale custom apps.

• Integration & Data: Proven track record in designing complex system integrations (REST/SOAP) and defining enterprise-level data governance and API strategies.

• Security First: Expertise in platform security, compliance, and performance optimization to ensure long-term platform health.

• Certifications: You are a Certified Application Architect or System Architect (ideally both).

• Hands-on experience with DevOps, CI/CD pipelines, and Salesforce DX.

• Familiarity with MuleSoft or other enterprise middleware tools.

• A history of delivery within Agile/Scrum environments for large-scale Australian organizations.

Consulting Soft Skills:

• Strategic Thinking: The ability to solve immediate technical hurdles while maintaining alignment with long-term organizational goals.

• Influential Communication: Exceptional ability to translate technical complexities into value-based language for C-suite stakeholders.

• Mentorship: A passion for raising the bar for the entire team through technical guidance and best-practice enforcement.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks