Senior Account Manager, Mood

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Immunology (Commission)

Job Category:

Professional

All Job Posting Locations:

North Ryde, New South Wales, Australia

Job Description:

• Expansion role created due to business growth
• Help drive the launch of a first-in-class treatment offering new hope for patients living with treatment-resistant depression
• Competitive salary package, flexible work practices, award winning benefits
• Continuous training and development

ABOUT INNOVATIVE MEDICINE

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

THE OPPORTUNITY

If you’re looking for a true account management role that empowers you drive growth and improve patient access to treatment this role is for you. We’re looking for a commercially driven account manager who thrives on using their business acumen to drive growth and deliver improved access to treatment for patients in need. This is a new product launch with a first in class breakthrough medication helping patients who have been suffering with long standing treatment resistant depression (TRD). In this role, you will work in partnership with Key Clinicians, Hospital Executives, Nurse Practitioners and Pharmacists both within and external to specialised mood treatment centres. In this role you will be supported by a highly experienced cross-functional team with a ‘one team’ approach and a high level of support and resources.

Reporting to the National Business Manager, Mood you’ll lead NSW South territory by developing tactical account plans to grow your business whilst contributing to the strategic business strategy.

 

Responsibilities

• Build and expand existing referral networks
• Achieve sales and activity goals for the territory and state
• Deliver the therapeutic Mood sales objectives and targets through cross-functional collaboration
• Build and maintain professional relationships with target customers
• Train and certify clinicians, nurses, pharmacists and their treatment centres
• Impart highly technical information to key customers
• Implement a Key Account Management strategy to grow the Mood business in your territory

 

Skills & Competencies

• The ability to uncover customer needs, action insights and adapt your sales approach to suit
• A high level of business acumen is required with the proven ability to adopt a Key Account Management approach to the business and customer base
• A strategic mindset with sound competitor awareness

 

Experience or qualifications that are critical to this position

• Tertiary degree or equivalent
• Previous experience in psychiatry
• A successful sales track record in selling ideally to Specialists and other stakeholders,
• High level EQ that facilitates you working well autonomously and as part of a team; and personal commitment to being the best you can be, for our patients, our customers and our company

 

Johnson & Johnson, as a world leader across multiple therapy areas, offers a dynamic environment with opportunities to learn and grow across a broad range of those therapeutic areas. We encourage candidates with a strong desire to learn and a willingness to adapt to new challenges to apply.

 

COMPANY CULTURE

• Competitive remuneration package.
• Continuous training and support.
• Award-winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements.
• Equal opportunity employer supporting diversity and inclusion.

WHY CHOOSE US:

• Competitive remuneration package and continuous training.
• Supportive environment with award-winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements for all.

OUR BENEFITS:

• Up to 18 weeks of parental leave to support new parents.
• 4 days of volunteer leave to give back to the community.
• Option to purchase up to 2 weeks of additional annual leave for extra time off.
• Enjoy a dedicated Wellbeing Day to prioritize self-care.
• Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
• Access to an Employee Assistance Program for personal and professional support.
• Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
• Life insurance coverage for added peace of mind.

 And much more...

 

 

Great Place to Work® Certified– 2025
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.   

Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.

Required Skills:

Preferred Skills:

Business Development, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trend Analysis, Strategic Sales Planning