Leads business analysis for Target Operating Model initiatives, including future-state process and operating model design, process mapping, workshops, accountability models such as RASCI, and alignment to value chains or capabilities. Bridges business intent and solution delivery by translating operating model requirements into solution-level considerations. Uses Visio, JIRA, Confluence, and SharePoint for documentation, collaboration, and tracking.
Job Details
- SBA demand for TOM (Target Operating Model)
- Strong business analysis capability (primary
focus – 60-65%)
- Operating Model knowledge and experience (Lead
(as BA role with allocated Service) future‑state process and operating
model design, build and embed activities including process mapping,
workshops, accountability models (e.g. RASCI), and alignment to value
chains or capabilities)
- Technical & data awareness (40%)- Act as
a bridge between business intent and solution delivery, supporting
translation of TOM requirements into solution‑level considerations
- Tools
and tracking through Visio, JIRA, Confluence and SharePoint to name a few
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