Senior Business Analyst

• Hybrid work environment

• Based at our Sydney CBD Head Office

• Play an important part shaping the future of our iconic Australian institution

We are seeking a Senior Business Analyst to join the Payment Operations Program (POP) Project on a 12‑month fixed-term salaried contract.

In this role, you will be responsible for delivering high‑quality foundational gap analysis and developing effective remediation solutions to support the project’s objectives.

Success in this position will require advanced communication skills and exceptional stakeholder management, supported by demonstrated experience in a similar role engaging a broad, horizontally diverse cross‑section of the bank at an enterprise level.

Your background

• Deep expertise in delivering business analysis for large scale complex data migration projects.

• Exceptional interpersonal skills to collaborate, influence and partner effectively with key business and technical stakeholders across the Reserve Bank.

• Strong business analysis experience, knowledge and skillsets.

• Experienced in understanding, gathering, and documenting complex requirements for a variety of business areas, systems and domains.

• Proven track record of successful end to end project delivery experience (Agile/Waterfall) in large enterprise environments, with a focus on meeting deadlines and achieving objectives.

• An energetic and strategic thinker who has a meticulous attention to detail.

• Fast learner with a curious and proactive mindset—willing to drive progress and delivery proactively.

Additional Requirements

• Strong working knowledge of ITIL v4 frameworks and practices

• Demonstrated experience in Agile and hybrid Agile/Waterfall environments, including writing user stories, acceptance criteria, and process documentation

• Proficiency in process mapping and producing high-quality documentation such as service definitions, process flows, and RACI matrices

• Solid understanding of system integrations and external interfaces

• Strong capability to analyse data, identify key insights, and interpret their potential implications

• Demonstrated capability to engage and influence enterprise‑level stakeholders through clear, credible verbal and written communication

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.

Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.  We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.  We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

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