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Qantas

Senior Compliance Analyst

Posted 6 Days Ago
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Hybrid
Melbourne, Victoria
Senior level
Hybrid
Melbourne, Victoria
Senior level
Lead and execute technology compliance programs for Jetstar, governing PCI DSS, privacy/GDPR, resilience (disaster recovery and backup), risk assessments, issue management, and audit support while engaging cross-functional stakeholders to maintain compliance frameworks and drive improvements.
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Company Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Job Description

  • Great opportunity in Jetstar’s Technology Risk and Compliance team
  • 12 month maternity leave cover based at our Jetstar HQ on Collins St

Jetstar thrives on innovation! We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. What’s more, this role will see you working as part of a broader group Jetstar and Qantas structure.

As a Senior Compliance Analyst – Technology, you will be responsible for delivering to the compliance management frameworks that apply to Jetstar Technology, including but not limited to Technology policies, standards and guidelines, PCI DSS, Privacy and GDPR. The role is responsible for governance of Jetstar Technology’s resilience posture, by ensuring that disaster recovery and backup requirements are met by technology domains. The role will be governing technology risk assessments and Issue Management.

This role will support the consolidated portfolio of all compliance frameworks where Jetstar Technology plays a key role. The role will support the full lifecycle for compliance maintenance, providing quality services which both predict and meet the needs of Jetstar’s individual business units and the Qantas group. You will be responsible for executing the delivery of compliance programs, maintaining a high level of quality and efficiency.

In the role you will be required to:

  • Support the delivery of all technology compliance activities in line with the business agenda.
  • Contribute to the planning, delivery and governance of compliance activities against their respective goals and objectives, with consideration to minimising cost.
  • Support the assessment and management of any changes to Jetstar’s compliance requirements or to support proactive response to emerging risks.
  • Establish strong relationships with multiple stakeholders across multiple business divisions within the Qantas group
  • Collaborate with business units to execute compliance activities, communicating and delivering the solutions, scope and content of the activities to deliver a successful outcome with maximum value.
  • Address emerging risks and issues relevant to the compliance program
  • Support the broader compliance team during external audits

To be considered for this role you will have:

  • Degree in Business, IT or relevant on-the-job experience
  • Experience working in cross functional risk and compliance programs and activities involving multiple and diverse business teams and stakeholders
  • Demonstrated strong customer focus with the ability to build constructive and effective working relationships with internal and external stakeholders
  • Excellent interpersonal and communication skills, both written and verbal, with the capability to interact effectively through formal and informal networks
  • Ability to generate improvement ideas and strategies and translate into detailed approaches and plans
  • Ability to prioritise and execute competing tasks across diverse teams to ensure deadlines are met
  • Demonstrate strong compliance mindset, commitment to business improvement and risk management.

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s take off together

We can’t wait to hear from you.

Applications Close: 24 July 2026 

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