Must Have Skills:
1.Provide
End-to-End Test Environment consultation throughout the Testing phases.
2.Test Environment
Management Strategy creation along with Client Stakeholders.
3.Test environment
landscape mapping; health-check setup and monitoring.
4.Enterprise
Release coordination and tracking.
5.Triage and
resolution support for Incident, Problem and Service Requests.
6.Extensive
experience on one of the ITSM process and associated ticketing tools
(ServiceNow, JIRA, etc.)
7.ITIL
certification is preferred.
Nice to Have Skills:
1.Provide End-to-End Test Environment consultation throughout the Testing
phases.
2.Test Environment
Management Strategy creation along with Client Stakeholders.
3.Test environment
landscape mapping; health-check setup and monitoring.
4.Enterprise
Release coordination and tracking.
5.Triage and
resolution support for Incident, Problem and Service Requests.
6.Extensive
experience on one of the ITSM process and associated ticketing tools
(ServiceNow, JIRA, etc.)
7.ITIL
certification is preferred.
Detailed Job Description1.Provide
End-to-End Test Environment consultation throughout the Testing phases.
2.Test Environment
Management Strategy creation along with Client Stakeholders.
3.Test environment
landscape mapping; health-check setup and monitoring.
4.Enterprise Release
coordination and tracking.
5.Triage and resolution
support for Incident, Problem and Service Requests.
6.Extensive experience on
one of the ITSM process and associated ticketing tools (ServiceNow, JIRA,
etc.)
7.ITIL certification is
preferred.
Minimum Years of Experience
–8 years
Certifications Needed: Good
to have ITIL certification
Top 3 responsibilities you
would expect the Subcon to shoulder and execute
1.Provide End-to-End Test Environment consultation throughout the Testing
phases.
2.Test Environment
Management Strategy creation along with Client Stakeholders.
3.Test environment
landscape mapping; health-check setup and monitoring.
