Senior Manager Infrastructure Transition

• Play an important part shaping the future of our iconic Australian institution
• Opportunity to shape and embed the RBA’s next-generation on-premises infrastructure services
• 2 Year Max Term Engagement

This is a newly created leadership opportunity to shape and embed the RBA’s next-generation on-premises infrastructure services. You will lead a team of approximately 25 IT professionals, overseeing the transition and operationalisation of the new infrastructure platforms that are currently being implemented.
About the role

• Team Leadership & Establishment - Build and lead the Infrastructure Transition team, ensuring successful handover and ongoing management of new infrastructure platforms.
• Infrastructure Operations and IT Controls - Oversee the delivery and support of on-premises infrastructure services, including networks, compute, storage, databases, and automation platforms, in line with RBA policies and SLAs.  Embed and operationalise IT Controls in the infrastructure services.
• Infrastructure Automation - Drive the adoption and integration of infrastructure automation practices (e.g., Infrastructure as Code) to improve efficiency, consistency, and scalability.
• Service Management & Compliance- Ensure services are delivered in accordance with ITIL-based service management processes, maintaining compliance with internal standards and external regulations.
• Strategic Contribution - Collaborate with IT leadership to align infrastructure capabilities with the Bank’s strategic goals, contributing to planning, innovation, and continuous improvement.
• People & Performance Management - Lead, coach, and develop individuals and teams. Foster a high-performance culture focused on accountability, learning, and service excellence.
• Risk & Issue Management - Proactively identify and mitigate risks and issues, ensuring operational resilience and timely delivery of technology solutions.
• Stakeholder Engagement - Build strong relationships with internal and external stakeholders, including project teams, IT Shared Services, Risk, Security, and Finance.

About you

You bring a strong background in IT infrastructure leadership, ideally within a regulated or critical industry such as finance, energy, or healthcare. You are passionate about operational excellence, automation, and leading high-performing teams.

Essential Experience & Skills

• 10+ years in senior IT leadership roles, with a focus on infrastructure operations and transformation.
• Proven experience managing 24x7 critical infrastructure environments aligned to ITIL.
• Strong expertise in infrastructure automation and modernisation practices.
• Demonstrated ability to lead and develop teams, including coaching managers and driving functional strategy.
• Skilled in risk management, issue resolution, and delivering reliable, resilient technology services.
• Strong communication skills with the ability to translate technical concepts into business value.
• Deep understanding of infrastructure lifecycle management and support.

Key Stakeholders

• IT Business Relationship Managers (BRMs)
• Core Modernisation Project Teams
• IT Shared Services
• IT Service Management
• IT Risk & Security
• Finance

About the Team

Information Technology anchors the RBA's strategic responsibilities, and is the core provider of technology facilities, services and support to the organisation. We are always growing, learning, and adapting, in and out of the office. You'll be joining a very committed team who are very supportive. We challenge each other to constantly improve our work. We are self-driven but team oriented.

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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