Senior Manager, Lender Partnerships

Company Description

Lendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.

We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.

At Lendi Group we value work life balance. Our flex-first policy enables our team members to choose how they do their best work; home, office, or flex!

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

What’s the role?

The Senior Manager, Lender Partnerships will manage the relationships and day to day operations between Aussie and its lender and strategic partners to maximise mutual benefits, efficiencies and customer/broker service delivery. Manage key projects, act as a national escalation point and actively manage lender’s service delivery, regulatory or compliance frameworks and large-scale change initiatives by Lendi Group and its lender partners.

Job Description

• Develop and foster effective working relationships between all relevant internal stakeholders within the Lendi Group business, our panel lenders and strategic partners
• Work with lender and strategic partners to ensure sharing of best practices and optimisation of customer and business outcomes for both parties
• Encourage and manage engagement with internal Lendi Group staff through building strong relationships and driving a high-performance culture
• Work closely with strategic partners to fully understand business and strategic priorities and develop joint initiatives to derive mutual business and customer benefits from these
• Effectively manage the delivery of our market leading Lendi Group Partnership Program to ensure that mutual value is derived, and strategic objectives of the program are achieved
• Proactively demonstrate the ROI to lenders and ensure all elements of the program are executed according to commitments made to each partner.
  

Qualifications

• Experience in a senior relationship management role – mortgage industry
• Demonstrate a high level of communication and interpersonal skills
• Demonstrated ability to build relationships and influence key stake holders (internal and external)
• Ability to understand the unique Aussie sales model and culture and provide support to the team as required at all levels
• Project management experience
• Ability to work under pressure and organise priorities to meet deadlines
• A team player who values participation and leadership over individualism

Additional Information

• We’re Flex First which means we’ve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office.
• We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers. 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service. 

We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

Lendi Group is a 2024 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application, we will reach out to you via email.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

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