At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Role Overview:
As Senior Manager, SMB Partnerships, you’ll lead the development and growth of Klaviyo’s partner ecosystem across Asia-Pacific. This is a highly strategic role combining team leadership, partner enablement, and market expansion.
You’ll be responsible for building out a high-performing partner team in Asia, managing our book of business in Australia & New Zealand (ANZ), and developing a reseller channel in Asia to accelerate regional growth. This role requires a hands-on leader who can scale Klaviyo’s presence across diverse markets while driving revenue through strong partner-led motions and introducing AI-first practices to enhance efficiency and impact.
How You’ll Make An Impact:
- Build, mentor, and lead a growing SMB partner team in Asia, ensuring both performance and career development.
- Own and expand Klaviyo’s ANZ partner portfolio, driving retention, pipeline growth, and revenue contribution.
- Develop and execute a reseller channel strategy for Asia, enabling scalable market entry and expansion.
- Collaborate closely with regional sales, marketing, and product leaders to align partner activities with APAC go-to-market priorities.
- Establish scalable partner enablement programs to strengthen co-selling and partner-led revenue motions.
- Embed AI-first practices across partner workflows, enabling the team to work smarter, automate routine tasks, and scale impact as the business grows.
- Manage accurate forecasting, reporting, and performance tracking across SMB partnerships in APAC.
- Build strong relationships with key partners, ensuring alignment on business goals and measurable impact.
- Analyze partner performance, market trends, and competitive dynamics to continuously refine strategy.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Required Skills & Qualifications:
- Proven experience in partnerships, channel sales, or business development, with a focus on SMB or mid-market SaaS.
- Track record of building and managing partner teams and reseller ecosystems.
- Strong understanding of APAC markets, with experience in ANZ and Asia highly preferred.
- Excellent communication and relationship-building skills with both internal and external stakeholders.
- Data-driven operator with expertise in forecasting, pipeline management, and partner performance analysis.
- Ability to thrive in a fast-paced, high-growth environment with competing priorities.
- Demonstrable AI-first thinking: proven ability to identify, test, and implement AI-driven workflows that increase team efficiency, effectiveness, and scalability.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
#LI-Hybrid
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Top Skills
Klaviyo Sydney, New South Wales, AUS Office
Level 17, 420 George Street, Sydney, New South Wales, Australia, 2000
