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Qantas

Senior Media Data Specialist

Posted 13 Days Ago
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Hybrid
Sydney, New South Wales, AUS
Senior level
Hybrid
Sydney, New South Wales, AUS
Senior level
Own and improve Qantas’s digital media reporting ecosystem, including Tableau dashboards, data refreshes, pipelines, and data quality. Investigate discrepancies across advertising platforms, data tables, and visualizations; onboard new channels and datasets; translate business requirements into scalable reporting solutions; document workflows; and communicate findings to technical and business stakeholders. The role also focuses on automation, governance, dashboard usability, and reliable reporting across paid search, social, programmatic video, and display.
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Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

  • Help shape reliable, best in class media reporting for Qantas and Qantas Loyalty
  • Work across digital media, data engineering and business intelligence
  • 6-month fixed term role based at our Corporate Campus in Mascot

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the Senior Media Data Specialist, you will take ownership of maintaining and enhancing our digital media reporting ecosystem. You will work closely with the Advertising Technology and Data team, Media teams, Marketing and Data Services to ensure our reporting solutions are accurate, reliable, user-friendly and fit for purpose.

A key focus of this six-month role will be the ongoing management and improvement of our Tableau dashboards, which report performance across paid search, paid social, programmatic video and display channels. You will also support the data tables and pipelines that move media data from advertising platforms through Supermetrics and Amazon S3 into Tableau.

You will investigate reporting discrepancies across the full data journey—from the source advertising platform through to the final dashboard—identify root causes and coordinate practical resolutions with technical and business stakeholders.

What you’ll bring to the role

  • Maintain, monitor and enhance Tableau dashboards covering all digital media channel.
  • Manage dashboard updates, data refreshes, calculations and reporting requirements
  • Work with Data Services to support the tables and data pipelines feeding our media reporting environment
  • Troubleshoot discrepancies between advertising platforms, source tables and dashboard outputs
  • Validate data quality, completeness and consistency across the reporting workflow
  • Ingest new media channels, platforms and datasets into existing reporting solutions
  • Translate business and campaign-reporting requirements into scalable dashboard enhancements
  • Improve dashboard navigation, usability and visual design to create a clear and intuitive stakeholder experience
  • Document data sources, calculations, workflows and troubleshooting processes.
  • Communicate data issues, findings and recommended solutions clearly to both technical and non-technical stakeholders
  • Identify opportunities to automate processes, strengthen governance and improve the reliability of our reporting ecosystem

You'll have:

  • 3-5 years in Digital Marketing
  • Tertiary education in Marketing / Business / Commerce / Technology
  • Strong hands-on experience developing, maintaining and troubleshooting Tableau dashboards
  • Experience working with digital media reporting across paid search, paid social, programmatic video and display
  • A sound understanding of digital advertising metrics, data structures and measurement concepts
  • Experience diagnosing data discrepancies from source platforms through data pipelines to visualisation
  • Working knowledge of data pipelines, data transformation and data warehousing concepts
  • Experience with technologies such as Supermetrics, Amazon S3, SQL and Teradata; knowledge of BigQuery would also be advantageous
  • Familiarity with advertising platforms such as Google Marketing Platform, Google Ads, Meta and The Trade Desk.
  • Experience delivering automated reporting and data-visualisation solutions
    Strong analytical and problem-solving skills, with excellent attention to detail
  • The ability to prioritise competing requirements and work effectively across cross-functional teams
  • Strong stakeholder-management and communication skills
    A proactive approach to identifying opportunities for continuous improvement

Why Qantas?   

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.   

  • We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.   
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.    
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.   
  • We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.   

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  

Be a part of something special and play your part in the Qantas story – get in touch today.  

Applications close: 5 October 2026 

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