Senior PMO Manager

Senior PMO Manager - Portfolio Delivery

• Senior leadership role driving banking transformation at the Reserve Bank of Australia (RBA).

• Lead a high-performing team of project professionals delivering meaningful work that makes a difference to the Australian people.

• Diverse role leading the delivery of customer, industry and enterprise objectives.

About the business

The RBA’s Banking Department (BK) provides a range of banking services to Australian Government departments, agencies, overseas central banks and official institutions (customers). These services broadly comprise two activities: managing the government’s core accounts and transactional banking. BK provide customers access to high-quality, cost-effective and secure systems to collect, pay and manage government funds. This, in turn, supports the Commonwealth to serve the Australian people.

BK comprises Service Delivery (operations), Product, Risk and Change Delivery functions. This role leads the Change Delivery function owning the governance, frameworks and delivery for key customer orientated change.

About the role

You will lead a multidisciplinary team and work closely with senior stakeholders across the RBA, customers and industry to achieve outcomes that strengthen Australia’s financial infrastructure.

About you

We are seeking an experienced senior PMO or Program Manager who is a passionate and inclusive leader with:

• Proven leadership experience guiding project teams, agile delivery squads and technical experts, including through periods of change.

• Strategic agility and analytical depth to navigate a complex and evolving banking and payments landscape.

• Outstanding people leadership, high emotional intelligence and a commitment to inclusive, team-based work.

• Exceptional communication skills.

• Strong stakeholder engagement and collaboration skills.

• A focus on continuous improvement and a can-do attitude

Key Responsibilities

• Own the delivery of a portfolio of regulatory and strategic programs, ensuring alignment with customer, RBA and regulatory/compliance priorities.

• Define and maintain a multi-year delivery roadmap, balancing customer, strategic, regulatory and industry deadlines.

• Establish and maintain robust, fit for purpose, governance frameworks for portfolio and program delivery.

• Provide transparent, decision-ready reporting on status, risks, assumptions, dependencies, and financial performance to executive leadership.

• Lead and develop a diverse team of project managers, business analysts, testers, agile and implementation specialists.

• Drive execution excellence across all activities, ensuring benefits realisation and risk mitigation.

• Foster a culture of collaboration, accountability, and continuous improvement.

• Build and maintain strong relationships with internal and external stakeholders, including customers, regulators, industry bodies and vendors.

• Be a trusted advisor on delivery strategies, regulatory/industry changes and impacts.

• Proactively identify and manage portfolio level risks, assumptions, issues, and dependencies.

• Ensure adherence to regulatory and industry requirements along with enterprise risk frameworks.

• Manage portfolio-level budgets and financial performance, ensuring cost optimisation and value-for-money outcomes.

• Oversee resource planning and allocation across multiple programs and teams.

Technical & Professional Expertise

• Proven experience delivering complex customer, regulatory and strategic programs within financial services or government sectors.

• Strong knowledge and practical application of program and portfolio management methodologies and governance frameworks.

• Advanced stakeholder management skills, including experience engaging with customers, regulators and senior executives.

• Expertise in risk management and compliance within critical infrastructure or banking environments.

• Demonstrated ability to lead large, multidisciplinary teams.

• Excellent verbal and written communication skills

Qualifications

• Relevant tertiary qualifications or equivalent experience.

• Relevant certifications (e.g., PMP, MSP, Agile) highly desirable.

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drive the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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