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At ING Australia, you’ll have the chance to build a career as unique as you are, with the global scale, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Join us and build an exceptional experience for yourself and you’ll be making a difference to our customer’s lives by shaping the way they bank and empowering them to stay a step ahead in life and business.
We’re on a hunt for an experienced Mortgage Pricing & Portfolio Strategy Lead with a background in retail Mortgages. You’ll lead and developing ING Mortgages pricing strategy, driving Pricing recommendations within the portfolio, delivering to the ING Executive Committee and leading the development of optimised pricing across the Mortgages portfolio.
This role will focus on building and executing pricing strategies to drive growth across new and existing customer segments and products to deliver on revenue and return objectives including interest and fee income. This role will be accountable for development, execution and management of pricing strategy, driving near and long term revenue optimisation to support Mortgages Portfolio objectives.
Our ideal candidate will bring a deep understanding of profitability levers, pricing strategy, and customer segmentation, along with a proven ability to influence senior stakeholders and present at executive levels. A self-starter with a problem-solving mindset, they thrive in dynamic environments and are passionate about driving sustainable growth through data-led decision-making.
What you’ll do
- Develop and execute pricing strategies for mortgage products and customer segments to drive growth, revenue, and returns across interest and fee income.
- Reduce attrition and churn by enhancing customer retention and value while balancing cost to retain.
- Forecast and manage portfolio growth using data-driven insights to maximise long-term profitability.
- Advance pricing sophistication through predictive modelling and a strategic roadmap for optimised, segment-based pricing.
- Optimising the controllable revenue of the Mortgages portfolio to meet revenue targets
- Growing the return on Risk Weighted Assets of the mortgages portfolio
What we’re looking for
- Numerical & Analytical Expertise: Degree-qualified in fields like Actuarial Studies, Statistics, or Finance, with actuarial credentials (FIAA) and 8+ years in portfolio management or consulting.
- Technical Proficiency: Skilled in Python, SAS, SQL, and Excel, with strong capabilities in data manipulation, financial modelling, and business case development.
- Strategic Thinking: Experienced in setting strategic direction, reviewing business cases, and conducting market and competitor analysis to drive performance.
- Retail Banking Knowledge: Deep understanding of retail banking products, profitability levers, and financial performance drivers.
- Communication & Influence: Exceptional communicator with experience presenting to executives and boards and influencing senior stakeholders.
- Leadership & Delivery: Self-starter with a problem-solving mindset, able to work independently or in teams, and consistently deliver outcomes in fast-paced environments.
What’s in it for you?
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity
About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Contact Rachel Yuen on [email protected]
Applications close 17 July 2025
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager
ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.
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