Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
About the Role
We’re looking for a hands-on Senior Product Manager to drive customer growth and engagement across Australia, New Zealand, Japan and Singapore.
This is a high-ownership, hands-on role focused on improving the customer journey and desire to return to Remitly. You will identify local market umet needs and pains, validate opportunities through data and direct customer insight, and deliver practical product improvements that increase engagement, conversion, retention and customer lifetime value.
You will work closely with the GM APAC, regional business managers and global product teams to ensure the highest-impact regional opportunities are identified, prioritised and delivered. This role suits someone who thrives in fast-moving environments, takes initiative and is motivated by measurable impact.
This role is based in Sydney and will begin as remote before transitioning to a hybrid structure.
Own and drive product initiatives that improve acquisition, activation, retention and customer lifetime value across Australia, New Zealand, Japan and Singapore
Identify friction across the customer journey by analysing data, speaking directly with customers and working closely with local teams
Work directly with engineering, design and data teams to ship and iterate quickly - including briefing and working closely with Global Teams in multiple timezones
Lead weekly and monthly rituals with the team
Lead the product discovery process for APAC regions
Translate local market insights into clear product requirements and push for prioritisation with global product teams
Run lean, structured experiments to validate ideas quickly and scale what works
Build a practical experimentation roadmap focused on measurable growth outcomes
Translate local market insights into clear product requirements
Partner closely with regional business managers to align product initiatives with market growth goals
Spend time with customers and frontline teams to deeply understand behaviour and pain points
Measure impact rigorously and communicate results clearly
Act as the voice of APAC customers within global product discussions.
8+ years in product management, growth, or a similar role in a B2C, fintech or high-growth digital environment
Ability to operate in a global, matrixed organisation and influence without direct authority
Proven experience improving conversion, activation, retention or revenue through product-led initiatives
Strong analytical capability and confidence using data and experimentation to make decisions
Experience in running discovery processes (JBTD, unmet needs mapping, etc.)
A hands-on, scrappy approach - comfortable operating without large teams or perfect data
Curiosity and initiative to speak directly with customers and uncover insights first-hand
Strong commercial judgement and a clear understanding of how product decisions drive growth
Excellent communication and stakeholder management skills
Exposure to payments or fintech helpful but not essential
Clear, measurable improvements in engagement, conversion, repeat usage and customer lifetime value
A steady pipeline of tested and delivered growth improvements
Strong alignment between APAC business priorities and global product delivery
Deep understanding of customer behaviour across AU, NZ and Japan
A reputation as someone who finds problems, tests solutions and delivers impact quickly
Our Benefits:
Medical, Dental & Vision Insurance
Life Insurance
Mental Health & Family Forming benefits
Learning & development benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
