Senior Product Manager

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We’re looking for a Senior Product Manager to be based in our Melbourne office!

About the team

The Pricing & Packaging Product team is one of the core areas for Xero. We partner with multiple teams across Xero and help monetise new products, new markets and create beautiful buying experiences for our customers and internal partners. We are looking for a strategic and dynamic Senior Product Manager to join our team and take ownership of crafting world-class customer experiences.

What you'll bring:

• 5+ years of product management experience, with a focus on customer experience or experimentation.
• A proven track record of delivering products that drive significant customer and business impact.
• Strong analytical skills, with the ability to interpret complex data and translate insights into actionable strategies.
• Exceptional communication and stakeholder management skills, comfort with presenting to senior leadership.
• Experience optimising direct funnel conversion.
• A growth mindset, with a passion for learning, innovation, and pushing boundaries.
• Experience with A/B testing, user research, and agile methodologies is highly desirable.
• The ability to work closely with technical and non-technical teams in parallel, across multiple timezones. 
• The ability to build effective relationships and influence across all levels of the business leveraging excellent stakeholder management, open communication style and interpersonal skills

As a Senior Product Manager, you will be doing the following:

• Lead and own the Partner direct buying experience by identifying opportunities, creating beautiful experiences, rapid experimentation, shipping and measuring the impact.
• Managing a varied stakeholder group and leading through influence rather than authority. This is a high visibility stream of work so you should feel comfortable presenting to senior leadership.
• Own and maintain the roadmap for your capability area, as well as contribute to the wider domain roadmap.
• Lead workstreams required to build impactful products, i.e., managing cross-functional support (Engineering, Design, Architecture GTM etc.), designing specs, overseeing development and measuring outcomes. 
• Finding moments and opportunities to level up the team of Product Managers and Business Analysts through coaching and mentoring.

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life. 

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.