We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as a Senior Product Marketing Manager at Civica
As Senior Product Marketing Manager, APAC, you will play a pivotal role in translating Civica’s global product marketing strategy into meaningful regional impact. Sitting at the intersection of Product, Sales, Customer Success and Marketing, you will shape how Civica’s value is communicated, understood and realised across APAC markets. This is a highly visible role that combines strategic influence with hands-on execution, providing the opportunity to drive commercial outcomes across a diverse portfolio of software solutions serving critical public services.
You will lead the activation of compelling value propositions, regionalise messaging and go-to-market plans, and ensure customer-facing teams are equipped with the tools, insights and narratives needed to succeed. Working closely with senior stakeholders across APAC and global teams, you will help create stronger market positioning, improve commercial performance, and amplify the voice of customers throughout the product lifecycle.
This opportunity offers the chance to influence regional growth initiatives, launch market-leading solutions, develop customer advocacy programmes and contribute directly to Civica’s focus on improving Conversion, Velocity and Value. You will join a collaborative and high-performing environment where your expertise, ideas and leadership will have a direct impact on business success and the communities we serve.
Requirements
What you will need to be successful in this role
- Strong product marketing, proposition marketing or go-to-market experience within B2B software, SaaS, technology or public sector environments.
- Demonstrated experience translating global product or proposition strategies into successful regional market execution.
- Proven ability to develop and activate compelling customer value propositions, messaging frameworks and sales narratives.
- Experience leading product launches, go-to-market programmes and proposition activation initiatives across multiple stakeholders.
- Strong understanding of how product marketing contributes to pipeline growth, conversion, sales velocity and commercial performance.
- Experience partnering closely with Sales, Customer Success, Product Management, Marketing and Enablement teams.
- Exceptional communication, storytelling and presentation skills with the ability to simplify complex concepts into clear customer value.
- Experience creating sales enablement content, playbooks, messaging guides and proposition-focused assets.
- Ability to gather and leverage customer, market and competitor insights to inform go-to-market strategy and execution.
- Proven capability to influence and build credibility with senior stakeholders across diverse functions and regions.
- Strong analytical and commercial mindset, using performance metrics and feedback to drive continuous improvement.
- Experience developing customer advocacy, customer evidence and proof-point programmes that support growth and retention.
- Highly organised with the ability to manage multiple priorities while maintaining a strong focus on delivery and outcomes.
- Experience operating in regional or multi-market environments, with APAC experience highly regarded.
Benefits
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
Civica Sydney, New South Wales, AUS Office
163-175 O'Riordan St, Mascot, Sydney, Australia, 2020
