Senior Product Operations Partner

About Leonardo.Ai

Leonardo.Ai is an Australian tech company, now part of Canva, on a mission to democratise design and ignite the world’s creativity through our generative AI platform. With over 30 million users and counting, we’re empowering creators everywhere to produce high-quality visual content with speed, precision, and control.

The Role:

Leonardo is at a pivotal moment, transitioning from a fast-moving startup to a scaling, multi-tribe organisation, and from a purely product-led mindset to one that’s deeply customer-informed. With over a dozen cross-functional squads already in motion, we’re investing in the operational foundations that will help our Product function scale with clarity, alignment, and intention.

We’re looking for a Senior Product Operations Partner to bring rhythm, focus, and structure to how we plan, collaborate, and deliver across the organisation. You’ll work closely with our Chief Product Officer and product leadership team to support smooth execution, guide prioritisation, and establish scalable ways of working across squads and domains.

This is a rare opportunity to help shape how a high-performing product organisation operates at scale. You’ll lead through influence, thrive in a collaborative environment, and bring steadiness, systems thinking, and positive momentum to the teams around you. Your work will help teams find clarity, navigate ambiguity with confidence, and sequence the right action to create meaningful impact.

What You’ll Do:

• Support strategic operations: Work with the CPO and product leaders to shape planning, prioritisation, and quarterly business rhythms.

• Foster clarity: Help teams navigate competing priorities and bring focus to the work that matters most

• Shape operating rhythms: Design and facilitate the planning cycles, rituals, and check-ins that keep the product organisation connected and aligned.

• Strengthen communication: Create clear pathways for communication and collaboration across the product team and with stakeholders across Leonardo

• Guide prioritisation and sequencing: Help teams structure their work to balance innovation, customer insight, and delivery

• Champion process improvement: Identify areas of friction and introduce thoughtful systems that support how we work

• Support team wellbeing: Co-create onboarding experiences, offsites, and learning opportunities that build a healthy, inclusive, and high-performing culture

• Enable confident delivery: Help teams move forward with clarity and coordination, through insight, systems, and steady support

What We’re Looking For:

• Proven experience in strategic or operational roles (e.g., Product Ops, Strategy, Program Management, or Business Ops) with a track record of enabling scale and working across cross-functional leadership.

• Strong systems and process thinking, capable of designing and scaling tools and rituals that create clarity, drive collaboration, and improve execution.

• Comfort with ambiguity and strong emotional intelligence, staying calm and purposeful during uncertainty while helping others feel grounded.

• Excellent communication, facilitation, and partnership skills, empathetic in building trust, aligning teams, and navigating stakeholder dynamics.

• Curious, iterative mindset with a passion for AI, emerging tech, and building thoughtfully open to feedback and committed to unlocking creative, customer-informed innovation.

Our Culture:

• Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and empowered. At Leonardo AI, we welcome and value your unique perspectives and experiences, as they are essential to our success.

• Flexible Work Environment: We recognise the importance of maintaining a work-life balance. Enjoy the flexibility to work remotely or from our vibrant offices. We have employees across Australia, ensuring you can thrive both personally and professionally.

• Empowering Growth: Your development is our priority. We offer continuous learning opportunities and career growth tailored to your goals. You’ll be encouraged to grow and excel in your career at Leonardo AI.

• Impactful Work: Join us in shaping the future of AI. You'll work on innovative projects that have a meaningful impact, and your contributions will help drive advancements in AI creativity.

What's in it for you?
A range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer:

• Impact the future of AI

• Private Healthcare

• 20 days of annual leave

• Reward package including equity - we want our success to be yours too

• An inclusive parental leave policy that supports all parents & carers with 18 weeks of paid leave

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and support you personally, including remote working abroad

• Support with your professional development

• Fun and engaging company events, both virtual and in-person

Next Steps:

If shaping a customer-driven, scalable product organisation as we enter our next chapter resonates, please apply! We look forward to hearing from you.