Senior Release Manager

• Hybrid work environment (blend of office 3 days and WFH 2 days a week)

• 12-month full time fixed term contract

• Based in Bella Vista

About Core Modernisation

CoreMod is a major, multi‑year transformation program modernising the Reserve Bank of Australia’s core technology platforms and infrastructure. It underpins the Bank’s ability to operate securely, reliably, and at scale, supporting systems that are critical to Australia’s financial stability and economic wellbeing.

Given the operational importance of these systems, change and release activities under CoreMod require strong governance, disciplined execution, and careful risk management, while still enabling delivery at pace.

About the role

A senior leadership role accountable for release and change management across the CoreMod program. The role ensures complex, high‑risk system changes are delivered safely, efficiently, and predictably, in accordance with RBA service management, risk, and audit requirements.

This role combines hands‑on accountability for release outcomes with ownership of the release management practice, and a strong focus on driving measurable efficiency improvements across Bank change and delivery processes.

Key Responsibilities

• Own the end‑to‑end release lifecycle for CoreMod changes, from planning through deployment and post‑implementation review

• Lead and continuously improve the Bank’s CoreMod Release Management operating model, applying ITIL principles pragmatically

• Drive measurable improvements in approval timelines, throughput, and release predictability

• Design and embed fit‑for‑purpose release and change workflows that balance delivery speed with governance and audit needs

• Identify and eliminate process friction, rework, and unnecessary approvals

• Maintain forward release schedules aligned to program and Bank priorities

• Manage the release pipeline, proactively resolving conflicts and dependencies

• Lead release readiness, cutover planning, back‑out strategies, and operational handover

• Ensure all changes meet RBA Change, Risk, Security, and Compliance requirements

• Provide clear, timely communication on release status, risks, and decisions

• Escalate issues with well‑considered options and recommendations

• Provide leadership and mentoring within the CoreMod Release Team

What success looks like:

• Predictable, low‑incident releases of core systems

• Reduced approval and review lead times

• Low reliance on expedited or emergency change

• High First‑Time‑Right change and release outcomes

• Strong stakeholder confidence in release governance

About you

You bring strong technical experience with ServiceNow change management coupled with experience coordinating releases across multiple teams and vendors. Additionally, you will also possess the following:

• Extensive experience in Release Management within large, complex, or regulated environments

• Senior‑level leadership experience with ownership of release outcomes and processes

• Strong knowledge of ITIL Change and Release Management, applied pragmatically

• Proven track record of delivering measurable operational improvements

• Exposure to DevOps and CI/CD practices

• Excellent stakeholder engagement and influencing skills

• ITIL v3 or ITIL 4 certification (desirable)

• Experience in financial services, government, or critical‑infrastructure environments (desirable)

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward.

Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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