Senior Salesforce Administrator

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity. Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

This role is aligned to Sentral, a proven web-based software solution that seamlessly manages school administration, student data and so much more. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,000 schools across Australia.

About the Role

As the Senior Salesforce Administrator, you will be responsible for the day-to-day management of Salesforce.com, ensuring the system is configured, maintained, and customised to meet the evolving needs of Sentral. You will work alongside project teams and key stakeholders to drive continuous improvement across the platform, while ensuring data integrity, security, and operational efficiency.

Your key responsibilities will include:

• Configuring Salesforce to meet organisational needs, including custom objects, fields, page layouts, record types, workflows, validation rules, and more;
• Working closely with stakeholders to understand business processes and translate them into Salesforce solutions;
• Managing and maintaining the Salesforce environment, ensuring smooth operation and integration with other business systems when required;
• Overseeing Salesforce releases, test new features, and manage the deployment of updates into production;
• Designing and implementing automation solutions using workflows, process builder, and approval processes to optimise efficiency;
• Creating and maintain detailed reports and dashboards to provide actionable insights for leadership and help in data-driven decision-making;
• Managing user permissions and access levels to safeguard data privacy and ensure system security;
• Focus on campaign management in Salesforce to track and report ROI on sales and marketing activities;
• Act as a liaison between users, vendors, and development teams to ensure clear communication and successful project outcomes.

About You

This role is perfect for someone who thrives in a collaborative environment and enjoys problem-solving, automating processes, and enhancing user experience.   

You will also bring:

• 3+ years of experience as a Salesforce Administrator;
• A Salesforce Certified Administrator certification;
• Extensive experience with Salesforce.com, including configuration, customisation, and system management;
• A proven ability to map business processes, identify inefficiencies, and implement improvements to streamline operations;
• Experience owning or leading projects across Salesforce core clouds;
• Hands-on expertise with Salesforce automation tools such as Flows, Apex, and Visualforce;
• Proficiency in integrating Salesforce with third-party applications and systems;
• Strong project management skills, with the ability to balance multiple priorities and meet deadlines in a dynamic environment;
• Solid experience in database management and maintaining data accuracy'
• The ability to train and support Salesforce users at all levels of the organisation;
• Excellent written and verbal communication skills, with the ability to translate technical details into clear, user-friendly language for diverse stakeholders;
• A proactive, solution-driven mindset with a focus on innovation in a fast-changing business environment.

Salary

• The salary range for this role is $130, 000 - $139, 000 + superannuation
• Please note this is a 12 month parental leave contract

Please note that you must have  

• Full work rights in Australia  
• Ability to obtain a Working with Children Check  
• Ability to obtain an Australian Federal Police Check  

Our Benefits

Join a leading global technology brand that offers benefits you’ll actually value, including: 

• Flexible work arrangements that support your unique need;
• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;
• Women in Digital membership, granting you access to a host of member industry events and resources;
• Additional birthday, community giving, wellness and study leave;
• Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
• A jam-packed calendar of cultural celebrations and social activities;
• Global career and professional development opportunities;
• Salary sacrifice and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email [email protected]

We respectfully ask that no recruiters contact us with regards to this role.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].