DyFlex is an established SAP Platinum Partner with offices across Australia and New Zealand. We are recognised as a leader in our area of SAP expertise. We deliver fit-for-purpose SAP solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support.
In 2025, we have been awarded:
✓ Best Performing Partner in Australia for S/4 HANA Public Cloud
✓ Best Performing Partner in Australia for Speed of Delivery
✓ Best Performing Partner in Mid-Market
✓ Highest Selling Partner in Australia
About the Role
As a Senior Consultant – Support (Procurement & Ariba), you will play a key role within DyFlex’s Digital Supply Chain Aftercare and Support practice, providing expert-level SAP Procurement and Ariba support to our customers.
This role is ideal for a consulting professional who enjoys being the trusted go-to specialist for production support, incident resolution, service improvement, and customer success. You’ll work closely with clients to stabilise, optimise, and enhance their SAP Procurement and Ariba environments post-implementation, while contributing to continuous improvement initiatives and mentoring junior consultants.
Remote / Flexible work from anywhere in Australia or New Zealand.
Your Tasks and Responsibilities
- Provide senior-level functional support across SAP Procurement and SAP Ariba modules (e.g. Guided Buying, Buying & Invoicing, Sourcing, Contracts, Supplier Lifecycle)
- Act as the primary escalation point for complex production issues, incidents, and service requests
- Diagnose, troubleshoot, and resolve functional issues across integrated SAP S/4HANA and Ariba landscapes
- Collaborate with technical teams on root cause analysis, integrations, enhancements, and fixes
- Support patching, upgrades, releases, and regression testing activities
- Work directly with customers to understand issues, prioritise outcomes, and provide clear, pragmatic solutions
- Proactively identify opportunities for process optimisation, system improvements, and value realisation
- Prepare and maintain high-quality documentation including knowledge articles, solution notes, and handover materials
- Support minor enhancements and change requests from design through to deployment
- Mentor and support junior consultants within the support practice, contributing to capability uplift
- Participate in on-call or rostered support arrangements as required
Your qualifications and experience
- Strong functional experience in SAP Procurement and SAP Ariba support environments
- Proven experience supporting live SAP environments with a focus on stability, quality, and customer satisfaction
- Solid understanding of source-to-pay processes and procurement best practices
- Experience working across integrated SAP S/4HANA and Ariba landscapes
- Excellent problem-solving, analytical, and troubleshooting skills
- Strong communication skills with the ability to engage confidently with business and technical stakeholders
- Consulting or managed services background highly regarded
- Exposure to related Digital Supply Chain domains (e.g. Inventory, Logistics, Finance integration) is advantageous
- SAP Ariba and/or S/4HANA Procurement certification(s) highly regarded
- A proactive mindset with a passion for customer outcomes and continuous improvement
What we offer
- Work with SAP’s latest technologies on cloud such as S/4HANA, BTP and Joule
- A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand
- Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop
- Comprehensive SAP training and certifications
- Join a renowned organisation delivering projects to some of APAC's leading enterprises
DyFlex is committed to providing a safe, flexible and respectful environment for staff free from all forms of discrimination, bullying and harassment. We are proud of our diverse and inclusive team as only together we can continually improve ourselves and achieve best outcomes for our customers – we are the region's leading SAP Platinum Partner!
Please note: We cannot offer sponsorship for this role. Applicants must clearly state their legal working rights for Australia or New Zealand, particularly if applying from overseas.
