Senior Software Engineer

Job Summary

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

As a Senior Software Engineer specialising in Observability, you will be responsible to define and enable software engineering teams with observability solutions, tooling and practices. You thrive on working with your team to execute on the overall Software testing strategy, helping Telstra to simplify our IT systems, strengthen business resilience and ultimately maximise the value we deliver to our customers.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.

• Create innovative observability solutions to adopt and use observability such as Observability as a code, Common Logging Frameworks, Open Telemetry etc.

• Define and enhance observability standards, best practices continuously in-line with industry standards and innovations

• Collaborate with various software development teams to coach, develop, use observability as part of their dev and Ops life cycle

• Create innovative observability solutions to adopt and use observability such as Observability as a code, Common Logging Frameworks, Open Telemetry etc.

• Hands-on development of dashboards and alerts for proof of concepts and trials using tools of choice

• Collaborate with a broad range of internal and external stakeholders (not limited to Agile Teams, Product Owners, Business, SRE teams) to understand focus areas, pain points and provide solutions

• Work on implementing embedding Observability into the CI/CD processes as part of the golden path of software development.

About You

Essential Skills:

• Must have more than 10+ Years of Hands-on experience in onboarding/integrating servers/applications onto Splunk/New Relic/Dynatrace or any APM Tools.

• Hands-on experience in creating dashboards & alerts from scratch in Splunk/New Relic/Dynatrace or any APM Tools.

• Must have more than 10+ Years of Hands-on experience in writing complex queries/commands in Splunk/New Relic/Dynatrace or any APM Tools.

• Should have Hands-on experience Design, implement, and manage infrastructure as code using Terraform.

• Good to have Experienced with working on distributed systems and microservices architecture.

• Good to have work experience in containerization and orchestration(e.g., Docker & Kubernetes).

• Good to have knowledge on Open-Source Tools like Open Telemetry, Fluentbit, etc.

Desirable Skills:

• Experience in integrating servers and applications with Application Performance Management (APM) tools like Splunk, New Relic, or Dynatrace. This involves setting up these tools to monitor and analyze the performance of various systems.

• Ability to create custom dashboards and alerts from scratch using APM tools. This means designing visual representations of data and setting up notifications for specific events or thresholds.

• Proficiency in writing advanced queries and commands in APM tools to extract and manipulate data for detailed analysis and troubleshooting.

• Experience in designing, implementing, and managing infrastructure using Terraform. This involves writing code to automate the provisioning and management of infrastructure resources.

• Experience working with distributed systems and microservices architecture. This includes understanding how to design, deploy, and manage applications that are broken down into smaller, independent services.

• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. This is beneficial for managing and deploying applications in a scalable and efficient manner.

• Knowledge of open-source observability tools like OpenTelemetry and Fluentbit. These tools are used for collecting, processing, and exporting telemetry data from various sources.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.