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Clio

Senior Solutions Engineer

Posted 8 Days Ago
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In-Office
Sydney, New South Wales
Senior level
In-Office
Sydney, New South Wales
Senior level
The Senior Solutions Engineer will provide technical sales support, develop technical strategies for client engagement, and ensure customer satisfaction throughout the sales lifecycle while collaborating with Sales and Customer Success teams.
The summary above was generated by AI

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We’re looking for a Senior Solutions Engineer to join our rapidly growing Sales team in Sydney. This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion.You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in pre-sales all the way through proper handoff to the Customer Success teams.

What your team does

Our Solution Engineering team is the Swiss Army knife of the sales organisation. With deep technical expertise and strong commercial instincts, they act as the technical authority across product, platform, integrations, and the competitive landscape—translating complex capabilities into clear, business-driven value for customers.
 

What you’ll work on
  • Provide senior-level business and technical sales support for APAC customers across the full deal lifecycle

  • Own technical deal strategy, acting as the senior technical lead on complex and high-impact opportunities

  • Partner closely with Sales to uncover customer goals, needs, and pain points—and clearly articulate how Clio solves them

  • Perform the technical “sell” by proving feasibility, demonstrating value, and connecting solutions to measurable business outcomes

  • Confidently present to highly technical and developer audiences, validating Clio’s architecture, integrations, scalability, and security

  • Design, build, and maintain Clio demo environments, tools, and sales enablement resources

  • Enable Sales to deliver targeted, persona-based, value-driven demos and presentations

  • Provide Proof-of-Concept (POC) environments and advise on workflow, implementation, and integration approaches

  • Deliver technical responses to RFPs and RFIs and manage a high volume of concurrent opportunities

  • Support pre- and post-sales technical challenges, particularly around change management, integrations, scalability, and process design

  • Collaborate with Sales Executives on upsell and expansion strategies using customer and technical insights

  • Deliver case recaps and performance summaries to Sales leadership

  • Own and contribute to internal tool development critical to Sales Engineering success

  • Stay current on industry trends, competitor solutions, partner ecosystems, and emerging technologies

  • Partner closely with Customer Success to ensure a seamless and exceptional customer experience long-term

  • Continuously identify opportunities to improve sales efficiency, ARPA, and the technical sales process

What you may have
  • 4+ years’ experience as a Solutions Engineer, Sales Engineer, or similar role within a SaaS environment

  • Strong technical foundation across cloud technologies, APIs, integrations, data migrations, and security infrastructure

  • Comfortable delivering technical demos, presentations, and handling objections with credibility and confidence

  • Proven ability to translate complex technical concepts into clear business value

  • Strong stakeholder management skills, with the ability to build trust across Sales, Product, and customers

  • A creative, curious problem-solver with a track record of navigating ambiguity and complexity

  • Motivated by learning, growth, and helping teams achieve ambitious revenue goals

Serious bonus points if you:
  • Bring baseline knowledge of the legal domain or court systems

  • Actively use AI to improve your craft, productivity, or problem-solving approach

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

  • Competitive, equitable salary (exclusive of superannuation) with top-tier health benefits

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.

  • Flexible time off policy, with an encouraged 20 days off per year.

  • Exclusive of superannuation

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $126,200 to $148,500 to $170,800 AUD . There are a separate set of salary bands for other regions based on local currency. The expected new hire commission range for this role is $42,100 to $49,500 to $56,900 AUD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Top Skills

APIs
Cloud Technologies
Data Migrations
Integrations
Security Infrastructure

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