PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is seeking a Sr. Workday Integration Analyst to join our diverse, customer-focused team! As a Sr. Workday Integration Analyst, you will play a pivotal role as the technical point of contact for assigned projects, contributing to solution design, creating technical documentation, implementation, and production support. This position involves working on diverse system integration initiatives, primarily with Workday and other People Team systems, ensuring seamless connectivity and functionality. This is an exciting opportunity to join a high-growth B2B SaaS organization and high-performing team. The ideal candidate will have the proven ability to build strong working relationships with business partners, application users, project managers, internal IT teams, and external application consultants to build and maintain best-in-class Workday integrations.
This role is expected to come into our Toronto office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!
KEY RESPONSIBILITIES
- Collaborate on various system integration initiatives, encompassing Workday and other interconnected systems.
- Design, develop, test, deploy, and document the Workday integration systems using Workday Studio, Core Connectors, and Cloud Connectors.
- Integrate Workday with third-party global payroll and benefit providers.
- Configure integration security measures for robust data protection.
- Troubleshoot and resolve issues in production efficiently.
- Develop Workday custom reports, including BIRT (nice to have).
- Partner and build relationships with stakeholders to align on objectives, translating business requirements into system requirements and advance Workday adoption and ease of use.
- Engage with internal business users, demonstrating system changes and addressing relevant business needs.
- Create detailed integration specifications, field mappings, and designs to support the entire integration development lifecycle.
- Effectively manage multiple priorities, ensuring efficient organization and communication.
- Contribute to other assigned projects and tasks as needed.
BASIC QUALIFICATIONS
- Proficient technical knowledge of Workday HCM and third-party payroll and benefit vendors (e.g. ADP, CloudPay, Fidelity, Aetna, etc.)
- 4 + years of experience within or supporting Human Resources, Financial, or similar
- Minimum 2-3 years of experience in:
- Developing Workday inbound and outbound integrations, including Studio, PECI, EIB, RaaS, and Web Service.
- Developing Workday custom reports, dashboards, and calculated fields.
- Working with Workday Studio and Object Transporter (OX 2.0).
- Essential knowledge of XML and XSLT for interaction with SOAP and REST-based web services
- Proven experience managing and ensuring the seamless integration of Workday and vendor systems.
- Experience using Jira and Google Suite of Office Products.
PREFERRED QUALIFICATIONS
- Experience in high-tech, SaaS industries.
- Workday Integration Certifications.
- Agile HR Systems mindset.
- Skilled at building consensus and effectively collaborating with team members across all levels.
- Excellent project management skills.
- Highly organized with the ability to multitask and prioritize effectively, demonstrating a sense of urgency.
The base salary range for this position is 116,000 - 175,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Top Skills
PagerDuty Sydney, New South Wales, AUS Office
Sydney, NSW, Australia, 2000
