Site Partner II

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

Location: Australia (home-based)
Employment Type: Full-time

ICON is a world-leading CRO, and we’re on the lookout for a driven Site Partner to join our talented team in Australia. If you’re passionate about delivering high-quality clinical research outcomes and thrive in a fast-paced, collaborative environment, this is a fantastic opportunity to make your mark.

In this role, you’ll take ownership of coordinating all activities required to ensure smooth, timely site activation across single or multiple studies. You’ll play a key role in driving clinical trial start-up efficiency, building strong site relationships, and delivering an exceptional customer experience from day one.

• Lead the proactive coordination of all tasks needed for timely site activations and ongoing maintenance across assigned sites.

• Act as the primary site liaison and escalation point, resolving issues promptly and ensuring a positive and professional site experience.

• Partner closely with site teams to accurately forecast and plan Site Activation and CDP approval timelines, capturing risks and mitigation strategies in ICON systems.

• Collect, quality-check, and prepare all Critical Document Package (CDP) materials in line with ICON SOPs, ICH/GCP, regulatory requirements, and sponsor expectations—ensuring complete, accurate TMF documentation.

• Support ethics/IRB submissions, local regulatory requirements, and timely delivery of country and study-specific documents.

• Prepare, adapt, and customise Informed Consent Forms and coordinate required translations, including back-translations.

• Build strong working relationships with key functional partners (Project Managers, CTMs, Regulatory leads, third-party vendors) to ensure smooth project delivery.

• Drive site start-up timelines with accuracy, urgency, and forward-thinking planning—escalating risks early and providing clear contingency plans.

• Support budget and Clinical Trial Agreement (CTA) negotiations where assigned, maintaining proactive site communication throughout the process.

• Ensure timely and accurate entry of all site status updates into tracking and management systems.

• Participate in site selection and qualification activities as required.

• Serve as a Subject Matter Expert in relevant processes, staying current with evolving regulatory requirements.

• Contribute to process improvements, efficiencies, and technology initiatives that enhance the site and customer experience.

• Solid working knowledge of ICH-GCP, local country regulations, and SOPs/WPs.

• Strong organisational skills with the ability to manage multiple priorities and drive outcomes.

• High attention to detail, with a commitment to quality, accuracy, and documentation excellence.

• Outstanding communication and stakeholder-management capabilities.

• A proactive, solutions-focused mindset, and confidence in escalating issues early.

• Experience in clinical trial start-up, site activation, or a related role within a CRO or sponsor environment is highly regarded.

#LI-KA1

#LI-Remote

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Are you a current ICON Employee? Please click here to apply