Fivetran

Solution Architect, Enterprise

Posted 2 Days Ago

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4 Locations

Hybrid

Senior level

Big Data • Cloud • Software • Database

Fivetran is the leader in modern data movement.

The Role

The Solution Architect will empower clients to leverage data integration solutions through effective project delivery, customer engagement, and technical collaboration with sales engineering. Responsibilities include onboarding clients and ensuring customer satisfaction and retention.

Summary Generated by Built In

<div class="content-intro">From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</div> About the Role 
We’re looking for an experienced Solution Architect to join our dedicated Professional Services team. You will sit at the heart of our mission – empowering businesses to unlock transformative insights from their data. Fivetran’s goal is to make access to data as simple and reliable as electricity.
 This role demands the capacity, capability, and drive to successfully deliver projects and solutions throughout the customer journey. This includes securing technical wins in collaboration with sales engineering, creating seamless customer onboarding experiences, providing customer care, maintaining ongoing engagement, fostering consumption growth, and ensuring net revenue retention.
 The Solution Architect will act as an internal advocate for customers and bring the voice of the customer into the rest of the organisation to share perspectives leading to an increase in meaningful outcomes and increasing business value to our customers.
 Using your experience with Data Replication/Integration, ETL/ELT, cloud data warehousing, and analytics, you will skillfully guide prospects and partners to faster, more reliable, and secure data integration solutions.. You will be directly and enthusiastically supported by a world-class Professional Services team and a great product that “just works.”
 This is a full-time position based out of Japan. Candidate must be fluent in English and Japanese.
 Technologies You’ll Use 
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Fivetran</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">AWS, GCP, or Azure environments and services</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">REST APIs and modern data integration platforms</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">On-premise and cloud databases (Oracle, MS SQL Server, Snowflake, Databricks, Redshift, BigQuery, etc.)</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">SQL, Python, Infrastructure as Code (Terraform, CloudFormation, etc.)</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Containerisation and orchestration (Docker, Kubernetes)</li>
</ul>
 What You’ll Do 
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deliver best-in-class schemas and clean data, designed to be intuitively useful to analysts</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Advise customers: Provide guidance on data & system architecture, and support the implementation of Fivetran connectors following best practices.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Create automation solutions: Develop scripts and automations using Fivetran’s CLI or APIs.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide technical support: Offer deep technical knowledge and understanding of Fivetran products and the data landscape to assist customers.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Act as a liaison: Serve as the technical bridge between customers and Fivetran’s product, engineering, and support teams.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build relationships: Foster strong connections with all stakeholders, both internal and external, across business and technical roles.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate for improvement: Work closely with pre-sales, support, product, and engineering teams to continuously enhance the customer journey.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deliver high-quality data: Provide best-in-class schemas and clean data that is intuitively useful for analysts. Engage proactively: Actively participate in product and engineering roadmap discussions, gathering and sharing customer/prospect feedback.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Contribute to documentation: Assist in creating and maintaining documentation for Fivetran products, internal knowledge base, and training resources.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excel in technical challenges: Thrive in complex technical discussions and troubleshooting scenarios, delivering effective solutions.</li>
</ul>
 Skills We’re Looking For 
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Core Database Expertise: 3-5+ years of hands-on experience with Oracle, Microsoft SQL Server, SAP, PostgreSQL, MariaDB/MySQL, and MongoDB or similar enterprise database systems, including end-user support and systems integration.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Networking and Data Integration Mastery: Proven proficiency of networking approaches, including Private Links, SSH tunnels and VPNs, as well as data replication/integration tools, particularly Change Data Capture (CDC) solutions.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">SQL Fluency, Scripting & API Familiarity: Knowledge of Python/JavaScript and experience interacting with REST APIs for data extraction, automation, and integration.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Cloud Platform Proficiency: Working knowledge of at least one major cloud provider (AWS, GCP, Azure) and their associated data services.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Data Warehousing & Lake Expertise: Familiarity with modern cloud data warehousing solutions (Snowflake, Redshift, BigQuery, Databricks) and data lake architectures (Kafka, HDFS, S3, ADLS).</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Team Player, Effective Communication: Skill in translating complex technical concepts for business stakeholders and influencing technical decisions and an ability to effectively collaborate with customers and cross-functional internal stakeholders</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Problem-Solving Acumen: Strong analytical and problem-solving skills to address data integration complexities.</li>
</ul>
 Optional Bonus Skills 
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Continuous Learning: Eagerness to learn new technologies quickly and share knowledge with others.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Working Experience or understanding of Kafka Messaging</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Data-Driven Mindset: Passion for data and analytics, with a focus on leveraging technology to solve business challenges.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">SAP Ecosystem Knowledge (Advantageous): Experience with SAP ECC, SAP Hana, or S/4 Hana is a plus.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Enablement: Ability to prepare and deliver a product related enablement session to customers and partners.</li>
</ul>
#LI-REMOTE
#LI-LA1<div class="content-conclusion"> 
Perks and Benefits
<ul>
<li>100% employer-paid medical insurance*</li>
<li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li>
<li>RSU stock grants*</li>
<li>Professional development and training opportunities</li>
<li>Company virtual happy hours, free food, and fun team-building activities</li>
<li>Monthly cell phone stipend</li>
<li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li>
</ul>
*May vary by country and worker type - please reach out to your recruiter for more information
Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region.
<hr>
We’re honored to be <a class="c-link" href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank" data-stringify-link="https://fivetran.com/blog/hvr-acquisition-series-d" data-sk="tooltip_parent">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a class="c-link" href="https://fivetran.com/culture" target="_blank" data-stringify-link="https://fivetran.com/culture" data-sk="tooltip_parent">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a class="c-link" href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank" data-stringify-link="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" data-sk="tooltip_parent">Forbes</a>.     
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video.
To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>.
<hr>
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</div>

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The Company

HQ: Oakland , CA

1,200 Employees

Hybrid Workplace

Year Founded: 2012

What We Do

Fivetran is the global leader in modern data integration. Our mission is to make access to data as simple and reliable as electricity. Built for the cloud, Fivetran enables data teams to effortlessly centralize and transform data from hundreds of SaaS and on-prem data sources into high-performance cloud destinations. Fast-moving startups and the world’s largest companies use Fivetran to accelerate modern analytics and operational efficiency, fueling data-driven business growth. Fivetran is headquartered in Oakland, California, with offices around the world.

Why Work With Us

At Fivetran, we live by our values daily. In every interaction, it is easy to identify that we work with integrity, we take initiative, and we employ a team-first approach. Our Glassdoor rating is no accident: just as customer experience is a guiding light for us, so is employee satisfaction. Experience ownership, impact, and recognition here.