Presales Solution Architect

Our Why 

 Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

 Our Presales and Architecture teams operate at the front of the sales pipeline assisting sales to win work. As a small team that requires staff to carry a broad set of skills and also has to be adaptable to various situations, we require a high calibre, proven performer that can blend well with our team; as well as bring solid background of contribution that stands out from the pack and who will engage our customers in such a way that their efforts enhance Datacom’s reputation.

Our offices are based in Canberra, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note, you must be an Australian Citizen and be able to achieve Australian Government Baseline clearance to be successful in your application for this role.

What you’ll do 

 In this role, you’ll join our architecture team to drive adoption of the wide range of solutions provided by Datacom. You’ll use your individual creativity to create and promote innovative solutions across the range of our IT Service offerings, with a large focused on Managed Services and IT outsourcing solutions.

You’ll lead the technical pre-sales scoping and costing of solution engagements, working directly with our sales specialists, vendors, and clients to produce compelling, fit for purpose concepts and designs using a wide range of technology. You’ll become fully immersed in the client’s technical environment so you can make the best recommendations.

A natural presenter, you’ll lead workshops and create technical documentation to ensure all parties are clear on the technology roadmap.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

We are looking for a seasoned Solution Architect with extensive experience working in complex enterprise scale environments. You have a strong understanding of Managed Services and IT Outsourcing to really own technical presales conversations.

The ideal candidate will have excellent communication and interpersonal skills with the ability to build and maintain positive productive relationships. You will have a consultative approach the ability to influence senior management and project leaders.

To be successful in the role, you must have:

• A broad technical background in the Infrastructure and Managed Services spectrum
• Previous experience in developing and delivering enterprise solutions to Government clients in a managed services contractual environment

• Proficient in commercial and contract management including pricing strategies
• Extensive experience in preparing bid reports, RFP, RFI and other tendering documents

• Thorough knowledge and understanding of the applicability of Architectural frameworks, with relevant certifications
• The leadership skills to mentor and upskill the team, and take charge of projects
• A deep understanding of the ITIL framework

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

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