Position Summary/Objectives of Incumbent:
The purpose of this position is to provide local technical support and design influence for major projects and centre solutions whilst supporting the sales team in this area (with particular focus on Colo & IMS), achieve overall business sales targets and as appropriate, ensure selling prices; transactions and quotations adhere to company policy and to exploit all opportunities for market development.
The position requires - daily interaction with key functional areas of the business; direct support for the Sales and Product Management teams; technical and commercial management and engagement with the Data Centre community including but not limited to end users, consulting and contractor fraternity, facility managers, builders, relevant government agencies and data centre industry bodies.
Particular Expertise and /or Experience required for this position:
- Qualifications in Electrical Engineering or power design and applications.
- Experience with the design and applications of power units in data centres.
Key Responsibilities
- Adhere to PSA procedures and practices.
- Provide sales staff with technical assistance & support information on Vertiv product to assist with the sales activity.
- Review documentation submitted by Sales.
- If required, Bill of materials (BOM) itemising products and service included in offer.
- If required, work with product management to source quotes from third party product and services in support of offers.
- Completion of all work in a timely manner.
- Develop and maintain relationships with consultants, contractors, end users.
- Customer presentations to help guide product selection and drive technical discussions
- Provide local technical support for major projects and data centre solutions.
- Provide design input for major projects and data centre solutions.
- Ensure that all calls and demonstrations are pre-planned and that adequate back-up material is available to ensure a positive client response.
- At all times ensure that dress and appearance is presentable, that Company policy is well understood, and that the Company’s business is carried out in an efficient and professional manner.
- To act upon requests from the director of PSA relating to reporting of information and other matters.
- Undertake product training as required and directed by management.
WHS, Environment & Quality:
- Comply with all Work, Health & Safety, Environment and Quality obligations.
- Actively promote safety in the workplace.
Employees reporting to Incumbent
- Nil
Main contacts within Company
- PSA Application Engineers
- Power Solutions Leader
- Associate Director, PSA ANZ
- Product Managers
- Sales team
Main contacts outside the Company
- Vertiv customers and clients
- Third party suppliers of products and services
Education/Qualification:
- Recognised technical qualifications in Electrical Engineering
Specialist Knowledge:
- Market knowledge of products.
- Tender processes and the application of products
- An understanding of the Data Centre industry.
- Six sigma CFD analysis.
- Good technical understanding and knowledge of the product to be supported.
- Excellent competency in reading technical drawings and design specifications.
- Knowledge of the application of Australian and international standards framework and industry codes.
Practical Experience:
- ACAD drawing skills
- Market knowledge of thermal & power products including application
- Tender processes and the application of products to fit their requirements
- Excellent technical understanding and knowledge of thermal management products and concepts.
- Excellent competency in reading technical drawings and design specifications.
- Proficient in technical writing.
- English writing and presentation skills
Personal Characteristics:
- Prioritisation skills
- Interpersonal skills
- Leadership skills
- Ability to manage a high volume of work
- Communication skills
- Attention to detail
#LI-AB2
About UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Vertiv Sydney, New South Wales, AUS Office
Sydney, Australia
