Provide local technical support and design input for data centre projects, support sales with technical proposals and BOMs, maintain relationships with consultants/contractors/end users, deliver customer presentations and pre-planned demonstrations, and undertake product training as directed.
The purpose of this position is to provide local technical support and design influence for major projects and centre solutions whilst supporting the sales team in this area (CDC) achieve overall business sales targets and as appropriate, ensure selling prices; transactions and quotations adhere to company policy and to exploit all opportunities for market development.
The position requires - daily interaction with key functional areas of the business; direct support for the Sales and Product Management teams; technical and commercial management and engagement with the Data Centre community including but not limited to end users, consulting and contractor fraternity, facility managers, builders, relevant government agencies and data centre industry bodies.
Key Responsibilities
- Adhere to PSA procedures and practices.
- Provide sales staff with technical assistance & support information on Vertiv product to assist with the sales activity.
- Review documentation submitted by Sales.
- If required, Bill of materials (BOM) itemising products and service included in offer.
- If required, work with product management to source quotes from third party product and services in support of offers.
- Completion of all work in a timely manner.
- Develop and maintain relationships with consultants, contractors, end users.
- Customer presentations to help guide product selection and drive technical discussions
- Provide local technical support for major projects and data centre solutions.
- Provide design input for major projects and data centre solutions.
- Ensure that all calls and demonstrations are pre-planned and that adequate back-up material is available to ensure a positive client response.
- At all times ensure that dress and appearance is presentable, that Company policy is well understood, and that the Company’s business is carried out in an efficient and professional manner.
- To act upon requests from the director of PSA relating to reporting of information and other matters.
- Undertake product training as required and directed by management.
#LI-AB2
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Vertiv Sydney, New South Wales, AUS Office
Sydney, Australia
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