Lead site reliability engineering across Telstra Inventory platforms, managing distributed engineering and operations teams, production incidents, reliability improvements, automation, observability, change readiness, capacity planning, and operational risk. The role drives SRE and DevOps maturity, strengthens resilience, standardizes support practices, and coordinates stakeholders across business, architecture, engineering, and operations.
Employment TypePermanentClosing Date13 Nov 2026 11:59pmJob TitleSRE Engineer
Job Summary
Job DescriptionWhat You'll Do:
- Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services.
- Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working.
- Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience.
- Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues.
- Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies.
- Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort.
- Improve observability through dashboards, alerts and telemetry using logs, metrics and traces.
- Strengthen change and release management through operational readiness assessments, deployment support and rollback planning.
- Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency.
- Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage.
- Standardise operational practices, tooling and reporting across environments.
- Support capacity planning, environment readiness and operational risk management.
- Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement.
About You:
- Minimum 5 years’ experience as an SRE Engineer, ideally supporting complex, business-critical production environments.
- Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD.
- Proven experience leading multi-location engineering and/or operations teams.
- Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives.
- Strong experience in production incident management, root-cause analysis and problem management.
- Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement.
- Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.
Telstra Sydney, New South Wales, AUS Office
400 George St, Sydney, NSW, Australia
Telstra Waverley, New South Wales, AUS Office
Waverley, Australia
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