Senior Software Engineer

Who We Are 

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. 

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. 

What We Offer 

Performance-related pay  

Access to thousands of learning programs so you can level-up  

Global presence across 22 countries; opportunities to work where we do business. 

Purchased annual leave scheme  

Additional Telstra day off  

Additional 30% off Telstra products and services 

Toolkit provided (laptop + mobile phone + plan paid for) 

What You’ll Do 

Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies. 

As the Senior Software Engineer, you will be part of the End User Computing (EUC) team that maintains and delivers to Telstra’s overall digital workplace and employee experience. This will be a DevOps based role which involves development/engineering and configuration management within our EUC team.

• Design and engineer PC client and endpoint management environments to meet the business needs within accepted corporate guidelines.

• Work with product owners and architects to articulate roadmaps in the end user computing space including new developments in modern desktop as technology shifts from Client Management Tools and Enterprise Mobility Management into Unified/Co Endpoint Management and IoT, and expect responsibilities to change as our technology implementation does.

• Implementation, administration and configuration of Intune Enterprise environment, Intune current branch infrastructure.

• Windows update rings and driver management using Intune policies.

• Provide recommendation and guidance to management for the support or non-support of evaluated products, including desktop computing, mobile devices, and peripherals.

• Supporting the End User Services operations teams in troubleshooting any enrolment or app installation issues.

• Functional working and debugging knowledge of PC hardware, BIOS/UEFI, and operating systems.

• Design, build and support new Infrastructure technologies and services, with a focus towards “automation” (PowerShell scripting) and AzureAD DevOps and MS Graph API.

• Taking ownership of issues escalated to engineering and 4th line support for all domain related subject matter.

• Proactively contributes to the betterment of other engineers in the team and company, through sponsoring, mentoring and providing constructive, candid feedback.
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About You 

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To be successful in this role, we are looking for candidates who has skills/ experiences in the following:

• 5+ years’ experience in Desktop engineering or equivalent.

• Sound knowledge in Desktop deployment automation architecture, design/migration and troubleshooting.

• Experience in Scripting, PowerShell, VBScript.

• Managing large corporate environments and client machines troubleshooting knowledge.

• Experience or knowledge in Ethernet based TCP/IP Networking Technologies
• Desktop virtualization and thin client technologies.

• Active Directory, AzureAD, Group Policies, DNS, DHCP.

• Strong Knowledge and hands-on experience building Intune capabilities like Autopilot & Pre-Provisioning.

• Degree in Engineering/IT or related discipline

Desirable skills:
• Virtualisation

• Microsoft modern certifications preferred eg. Endpoint Administrator

• Background in Agile or DevOps discipline

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. 

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). 

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.   

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. 

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.