At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.
Why join JB Hi-Fi?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
- We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
- Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
- Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
As the State Sales Manager for JB Business the NSW region, you will be responsible for leading our Business Development Managers and Inside Sales Teams, developing, and executing the sales strategy across the state to achieve revenue, profitability, and market growth objectives. This role provides leadership and direction to the sales team, builds and maintains strong customer relationships, identifies new business opportunities, and ensures the delivery of exceptional customer service. You will also play a key role in driving sales performance through effective planning, coaching, and performance management while aligning state operations with the organisation’s strategic goals and values.
Key responsibilities include, but are not limited to:
- Fostering a high-performance culture that aligns commercial success with the organisation's values and desired behaviours.
- Driving profitable revenue growth through effective sales planning, execution and performance management.
- Leading, coaching and developing a team of Business Development Managers (BDMs) and Inside Sales Account Managers (ISAMs).
- Providing ongoing leadership, mentoring and support to maximise individual and team performance.
- Conducting regular performance reviews, development discussions and succession planning activities.
- Recruiting, onboarding and developing high-calibre sales talent as required.
- Building and maintaining strong relationships with key customers and strategic accounts.
- Leading commercial negotiations and review high-value proposals and quotations in accordance with delegated authority guidelines.
- Partnering with BDM’s to identify and develop high-growth customers, including opportunities exceeding $1M annual spend.
- Developing accurate sales forecasts.
- Providing timely weekly and monthly sales performance reports to the Head of Sales.
- Monitoring sales activity, pipeline health, opportunity conversion and productivity metrics to ensure team KPIs are achieved.
- Ensuring customer retention, revenue growth and margin objectives are achieved across the state.
- Acting as the senior escalation point for customer and prospect issues, ensuring prompt and effective resolution.
- Driving a customer-centric approach that strengthens long-term partnerships and business growth.
To be successful in this role, you will need:
- Demonstrated success leading and developing high-performing B2B sales teams.
- Strong coaching, leadership and people management capabilities.
- Proven ability to achieve sales growth, revenue and profitability targets.
- Experience managing strategic accounts and leading commercial negotiations.
- Strong forecasting, budgeting, reporting and sales pipeline management skills.
- Excellent stakeholder management, communication and relationship-building skills.
- Commercial acumen with the ability to balance customer outcomes, profitability and organisational objectives.
- Ability to influence, motivate and drive accountability across diverse sales teams.
- Ability to work cross-functionally and influence without direct authority.
- Familiarity with CRM (Salesforce)
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
