Strategy & Performance Lead
- Location: Sydney
Type: Permanent, full time
Hybrid role, Happy to talk flexible working
The opportunity
We’re partnering with our SME business to appoint a Strategy & Performance Lead, reporting to the Head of Strategy & Performance. This is a high-visibility role, acting as a critical extension of the function and supporting the development and delivery of the SME strategy.
Blending strategy, performance oversight and insight, you’ll help shape how the business responds to evolving market dynamics and drives sustainable, profitable growth.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Support the development and ongoing refinement of SME strategy, including customer value propositions and long-term roadmap
Track and oversee strategic initiatives, ensuring clear priorities, ownership and delivery discipline
Analyse portfolio performance, identifying trends, risks and opportunities and translating insights into action
Support quarterly prioritisation and governance forums, maintaining a clear pipeline of initiatives
Partner with Customer Insights to embed a voice of customer approach into decision making
Assess growth opportunities across segments, products and distribution channels
Prepare executive-level materials, including performance reporting, strategy updates and decision papers
About you
Experience in strategy, consulting or performance roles, ideally within insurance or financial services
Strong commercial acumen, with understanding of portfolio performance drivers (commercial lines experience highly regarded)
Ability to work with ambiguity, break down complex problems and determine a clear course of action
Confident in interpreting data and insights (from finance, underwriting, customer or market sources) to form practical recommendations
Strong communication skills with the ability to influence, challenge and tell a clear story
Comfortable engaging across stakeholders to test ideas, gather insights and shape solutions
Structured approach to governance, prioritisation and performance tracking
Proactive, curious and able to operate with a high level of autonomy
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
18 weeks’ gender-equal flexible leave for all new parents, including paid super
A range of discounts on insurance products, car hire, hotels, goods and services
To learn more about benefits of working with us, click here.
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
APPLY NOW and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].
Skills:
Analytical Thinking, Business Management, Client Counseling, Critical Thinking, Data Analytics, Economics, Financial Advising, Intentional collaboration, Key Performance Indicators (KPI), Managing performance, Problem Solving, Research Analysis, Stakeholder Management, Strategic Management, Strategic PlanningApplication Close Date: 05/07/2026 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Insurance Sydney, New South Wales, AUS Office
388 George Street, Sydney, New South Wales, Australia, 2000
