Supplier and Contract Manager

• Hybrid work environment based in Bella Vista

• Max term contract until October 2027

• Play an important part shaping the future of our iconic Australian institution

About the team

CoreMod Program is a multi-year, multi-stream major infrastructure transformation program. Working closely with Senior Managers, Project Managers across the Program, and within the Bank, this role reports into the Senior Program Manager of the PMO, CoreMod.

About the role

Oversee and drive performance across multiple managed service providers (MSPs) supporting a major infrastructure transformation program.

Responsible for managing supplier performance against contractual obligations, facilitating the resolution of variations, and ensuring a collaborative and outcome-focused relationship between the RBA and its suppliers.

supporting procurement activities to ensure supplier engagements are executed efficiently, cost-effectively, and within the shortest feasible timeframe.

About you

• Proven experience in supplier management, preferably in large-scale infrastructure or application migration programs.

• Strong understanding of managed service contracts, including SLAs, KPIs, and variation management.

• Experience supporting or managing procurement processes in a complex IT environment.

• Excellent stakeholder management and communication skills, with the ability to influence and negotiate effectively.

• Experience working in complex, multi-supplier environments with competing priorities.

• Strong problem-solving skills and a proactive, solution-oriented mindset.

• Familiarity with IT infrastructure, data centre operations, and enterprise application landscapes is highly desirable.

Key Responsibilities

• Manage contractual performance of multiple MSPs delivering infrastructure and application migration services.

• Monitor and enforce compliance with contractual terms, service levels, and scope of work.

• Facilitate timely resolution of contractual variations (positive and negative) in accordance with agreed processes.

• Navigate contractual ambiguity to drive fair and pragmatic outcomes that support delivery objectives.

• Act as a key liaison between internal delivery teams and vendors, ensuring alignment on contractual priorities.

• Prevent escalation into legal disputes by fostering a collaborative, delivery-focused supplier relationship.

• Support governance processes, including performance reviews, reporting, and issue escalation.

• Identify and mitigate risks related to vendor performance and contractual obligations.

• Assist in managing procurement processes to ensure supplier engagements are completed efficiently, cost-effectively, and in a timely manner.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drive the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.

Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.  We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community.  We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

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