Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
About us:
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location:
This role is based at our Scoresby, Melbourne site and offers hybrid work options once training has been completed.
Position Summary:
How will you make an impact:
The Supply Planner is focused on procuring stock according to the Demand Plan and Supply Planning parameters, ensuring stock availability at the right place, time, and quantities. Focusing on enhancing service, availability, working capital, and efficiency, you will provide planning insights, develop strategies, and implement actions to achieve desired outcomes. Additionally, you will collaborate with commercial teams to improve revenue and maintain optimal inventories, achieving balanced SIOP results and meeting overall AOP objectives.
This role also involves managing orders to ensure the accuracy and completeness of customer order information, and following up with collaborators to verify correct SKUs, pricing, delivery locations, and end use are entered into the ERP system. As a problem-solver and customer-focused change agent, you will advocate for improved internal communication, highlight supply exceptions, and resolve constraints.
Key Responsibilities:
- Maintain timely Purchase Order place, chase, cancel and delay actions to ensure timely delivery of Customer Orders and whilst maintaining stock health & inventories within stocking policies and targets.
- Lead the resolution of supply constraints and call out issues when vital to seek assistance to achieve desired outcomes as well as keeping all collaborators advised of any changes.
- Conduct Root Cause Analysis on fill rate misses, develop countermeasures, and reach consensus on corrective actions with Demand and Inventory Planners and other collaborators.
- Perform standardized work to improve ATP (Available to Promise) and inventory availability and accuracy, while maintaining master data accuracy to enhance information quality and excellence in supply planning execution to achieve BAU critical metric objectives.
- Facilitate as well as partake in SIOP & S&OE cycle of meetings for assigned portfolio and Divisions to drive standard processes. (ie. Product Review, Supply Review, Reconciliation)
- Lead weekly Demand and Supply meetings, prepare timely reports, identify risks or opportunities, recommend actions, and drive follow-up to mitigate risks or capitalize on opportunities.
- Establish regular supply review meetings with suppliers to enhance visibility, improve supply performance, and cultivate effective problem-solving and collaborative engagement.
- Provide input to Daily/Weekly/Monthly Management Boards with critical metrics to improve business performance and participate in PPI events.
- Ensure all order entry input forms are complete and matched with quotes and/or Stock Authorization approvals before entering the ERP system.
- Target same day order entry with 100% accuracy to ensure timely placement of PO’s.
- Investigate and respond promptly to customer queries, complaints, and return claims in coordination with internal and external partners.
- Follow all corporate safety, training, and compliance requirements while maintaining cybersecurity vigilance to ensure the safety and security of business systems.
- Lead the timely delivery of ad-hoc project-based tasks assigned within the scope of job duties.
Who we are looking for:
- A Bachelor’s Degree in Supply Chain, Business Management, or a Science-related field is required; APICS certification is preferred.
- Minimum of 2 years of experience in supply chain or commercial roles, preferably within the pharmaceutical or FMCG industry, working with overseas suppliers and/or operating in a fast-paced environment.
- Experience with ERP systems (JDE, E1, SAP) and proficiency with the Microsoft Office Suite.
- Strong problem-solving and organizational abilities, with a keen attention to detail.
- Proven experience working in a team-oriented setting.
- Excellent interpersonal skills - both written and verbal, coupled with strong analytical capabilities.
- A process, results, and metrics focused individual with a proven passion for continuous improvement, optimization, and standardization.
- A positive can-do demeanor and comfortable communicating with leaders at all levels
Frequent Contacts:
Internal
- Supply Chain Operations Teams
- Global Thermo Fisher Divisional teams
- Commercial & Product & Sales Teams
- Demand and Inventory Planners, Supply Planners
- Finance Teams
- Service & Sales Support Teams
External
- Suppliers (Self Manufactured / Third party)
- Business partners
- Freight forwarders
Measures of Success
- ATP Availability, Accuracy & Inventory Fill Rate Performance
- Customer Allegiance scores to target
- SIOP (Sales Order Process) compliance
- Management of working capital
Benefits:
Join the team and take advantage of these benefits! Apply now to learn more about the full range of benefits we offer.
- Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
- Flexibility: Balance your work and personal life with flexible arrangements.
- Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
- Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
- Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
