Support Pricing Specialist

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

This job is for someone who thrives in building relationships with prospects and customers. In this role, you will be a critical part of the sales operations team where you will be helping structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize Adobe's revenue, and increase the effectiveness and productivity of the Adobe Support sales force.
We are looking for candidates who would love to work with people and that enjoy partnering with customers on their journey to ensure they understand how Adobe's solutions will work in the real world. Someone who is eager to learn and partner with your sales teams to identify Customers’ critical business issues and assist in structuring transaction that meet both Adobe's requirements and the Customer’s needs.
 

What you'll have

• Manage deal approval process, meet with sales teams, communicate via documented case with cross-functional partners to articulate deal value in a consistent manner

• Perform to a specified set of metrics and service levels

• Responsible for adherence to and compliance with policy and procedures

• Interact with internal partners, including but not limited to: Legal, Sales Operations, Sales Finance, Revenue Assurance, Business Units, Order Management, Credit and other functions

• Ensure that transactions adhere to Adobe's internal revenue recognition policies and operational guidelines

What you need to succeed

• Experience in FP&A, Sales Finance, Sales Operations and/or Deal Desk

• Demonstrated capability to build strong working relationships with internal stakeholders

• Experience in structuring multi-element (subscriptions, licenses, services and support) contracts

• Proficient in software revenue recognition accounting (SOP 97-2 and related)

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all!

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.