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Position Summary
The role is based in our Sydney office and will report to the Senior Systems Analyst. It will involve providing BAU support to end user in Yardi Voyager and Elevate across multiple regions. The role will act as the main interface between the business teams and the relevant technical resources. There will also be a component to the role providing process and technical expertise with ongoing Group Technology optimisation projects.
Key Accountabilities - including but not limit to:
- Supporting and maintaining business systems including user management, queries, application support, etc.
- Eliciting and documenting requirements from business stakeholders while acting as the main interface between the business teams and the relevant technical resources
- Developing functional/technical requirements e.g., acceptance criteria
- Coordinating testing to determine effectiveness of solution
- Prepare documentation and train resources for end users of the system
- Help with identifying bugs reported by end users and raising support cases.
Requirements
Essential
- 2+ years Yardi Voyager experience in a Systems Analyst or a Systems Orientated role
- Solid Excel Skills
- Experience in system implementation and maintenance
- High attention to detail
- Strong ability to understand business and system processes
- Strong communication & stakeholder management skillsets
- Self-starter with demonstrated ability to use initiative, work without supervision and assume full responsibility for completion of tasks
- Proactive and willing to look for ways to improve processes and procedures
Desirable
- CA/CPA Qualified or at least working towards it
- Experience in the Property Industry would be a strong advantage
- Understanding of databases or common query languages (SQL)
- Proficiency in Japanese or Korean language skills would be highly advantageous
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
