Systems Engineer - Backup Management

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.

About the Role (Your Why)

This is an excellent technical opportunity not to be missed! You will be joining a fantastic team in our extensive Technical Services team who support each other working collaboratively across Australia. As a Systems Engineer, you will maintain backup software and associated systems infrastructure and ensure customers data is protected. You can be based at any of our AU offices. You will work collaboratively with like-minded engineers with hand-picked key skillsets to deliver the team’s core objectives. You will care about continuous improvement, constant learning and be challenged on new technologies. You’ll become fully immersed in our client's technical environment, so you can make the best recommendations to assist the team and customers to ensure that they have a robust and fit for purpose solution.

Our offices are based in Adelaide, Brisbane, Melbourne, and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note: To be successful in this role, you will need to be an Australian Citizen and able to obtain Baseline Security clearance

What You’ll Do

At the moment as a Systems Engineer, you will be focused on:

• Providing operational support for backups and associated systems
• Proactively managing backup systems with respect to capacity, performance and availability
• Implementing all changes regarding best practice for backup systems, as provided by the relevant vendor
• Sound documenting of procedures, solutions and recommendations
• Mentor and assist team members on continual improvement and best practices
• After hours and weekend work may be required as well as Onsite and Remote work

What You’ll Bring

We are looking for someone who can demonstrate a high level of technical knowledge across multiple backup software and solutions in particular Commvault, Veeam, NetBackup and Azure. There are other platforms such as TSM, Storage Craft, Rubrik, Backup Exec, EMC Networker and other applications that are a nice to have.

You will possess excellent communication and relationship building skills, and pride yourself in doing the right thing for the end user. The ability to produce documentation to internal teams as well as the customer to assist in assuring that their data is secured and recoverable.

Knowledge on Cloud, Storage and Tape Libraries would be advantages along with sound knowledge of how application and database services such as SQL, Oracle and Virtualization platforms are developed and deployed.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.